Conversica, an Oracle Partner, Now Deeply Integrated with Oracle’s Customer Experience Suite

Conversica’s Conversational AI Assistants Help Marketing and Sales Convert More Leads Through Broad Integration with Oracle Marketing and Sales Clouds

FOSTER CITY, Calif. — October 2, 2017Conversica, the leader in conversational AI for business, today announced that its AI-based sales assistant technology is now deeply integrated with the Oracle Customer Experience (CX) software suite, including both Oracle Marketing Cloud and Oracle Sales Cloud. Launching today at Oracle OpenWorld 2017, the Conversica integration is available now in the Oracle Cloud Marketplace, one of the industry’s most comprehensive technology ecosystems, offering Oracle customers a broad set of apps and data services to extend and optimize their technology investments.

The Conversica® AI assistant with integration to Oracle’s CX suite enables Oracle CX customers to easily leverage Conversica’s state-of-the-art AI technology combined with data from Oracle’s CRM and marketing automation solutions. The Conversica assistants, powered by advanced natural language processing and machine learning technology, carry on natural, two-way conversations with leads to engage and qualify them for Sales. This automated lead follow-up ensures that 100 percent of Marketing’s leads are contacted 100 percent of the time and results in more meetings and, thus, more opportunities for Sales.

Oracle Sales Cloud and Oracle Marketing Cloud provide heads of sales and marketing and their teams with data-driven solutions to amplify sales and marketing resources and deliver more personalized customer-centric experiences across every channel to attract and retain ideal customers. These modern solutions connect cross-channel, content and social marketing with data management and activation for enterprise B2B and B2C sellers and marketers on a single system of record.

“Oracle CX includes highly sophisticated sales and marketing automation systems, and Conversica is the only AI-powered sales and marketing assistant available on the market today – so this partnership and this integration are a natural match,” commented Victor Belfor, Senior Vice President of Business Development for Conversica. “The ability to drive greater lead conversions through the combination of Oracle CX and AI assistant technology means that our joint customers can achieve greater value and ROI from their Oracle CX investment. The partnership between Conversica and Oracle creates this win-win combination for our joint customers.”

Oracle CX customers can visit the Conversica listing in the Oracle Cloud Marketplace at https://cloudmarketplace.oracle.com/marketplace/en_US/listing/29204544 to access detailed information on the integration and begin implementing Conversica AI assistant technology in Oracle Marketing Cloud or Oracle Sales Cloud.

Oracle customers can learn more about Conversica at conversica.com.

About Oracle CX Cloud Suite

Part of Oracle Applications Cloud, Oracle CX Cloud Suite empowers organizations to improve experiences, enhance loyalty, differentiate their brands, and drive measurable results by creating consistent, connected and personalized brand experiences across all channels and devices. The Oracle CX Cloud Suite includes Oracle Service Cloud, Oracle Sales Cloud, Oracle Commerce Cloud and Oracle Marketing Cloud.

About Conversica

Conversica is the leader in AI-powered business conversations and the only provider of AI-driven lead engagement software for marketing and sales organizations. The flagship Conversica® AI Sales Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying and following up with leads via natural, two-way conversations. Used by more than 1,000 companies worldwide, Conversica’s sales assistants are built on a proven AI platform integrating natural language processing (NLP), natural language generation (NLG), and machine learning (ML) capabilities and engage prospects over multiple communication channels and in multiple languages. Recognized by Gartner as a Cool Vendor, Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital and is headquartered in Foster City, California. To learn more, visit conversica.com and follow the company on Twitter, LinkedIn and Facebook.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) is Oracle’s partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.

Contact:
Sara Black
Bospar
sara@bospar.com
213-618-1501

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