New in the Resource Center: please check out Conversica’s latest ebook, Best Practices for Sales Development: Turning Leads into Opportunities. With the help of Kristina McMillan, director of sales development at Five9, this resource has strategies for tuning up the sales process from defining your sales development priorities to maximizing productivity and persisting with every lead.
Five9 is a pioneer in the cloud delivery model for contact centers, and they’ve used Conversica successfully to cut down on the manual and administrative labor created by an influx of inbound leads. In our recent webinar with Gerhard Gschwandtner, CEO of Selling Power, Kristina McMillan, and Eric Bohren, Conversica VP of Business Development, Kristina mentioned that sifting through leads was one of Five9’s biggest sales development challenges.
Turning Leads into Opportunities: New Best Practices for the Digital Age gives real-world examples of how Conversica’s AI for sales helped Five9 meet that challenge, along with other insights on outbound prospecting, inbound qualifying, specializing the sales team, and dealing with sales rep turnover.
“Sometimes our prospects will say, ‘thanks for being so persistent, I’ve had heads down on this data center project but now it’s time for me to think about engaging with you.’ And we find that people are actually thankful that we’ve been persistent enough to follow up, so when their buying window opens we are still top of mind.” — Kristina McMillan, Five9
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RT @DifferentiatorZ: In the past 10 years, Conversica's Artificial Intelligence has been used by more than 17,000 sales reps world wide and…12 hours ago