Conversica Blog

Reflecting on 2018: Our success is our customers’ success

Reflecting on 2018: Our success is our customers’ success

As we enter the holiday season, it is always useful and rewarding to reflect back on the past year. Not only is it a time for gratitude, but it is also a time to observe lessons learned along the way. 2018 has been an exhilarating ride at Conversica, and the company is doing well by any objective standard. Serving over 1,000 customers worldwide, we have helped our customers generate over $10 billion in incremental revenue. In addition, Conversica was just named one of Deloitte’s Technology Fast 500, a list of  fast-growing companies releasing emerging technologies, while at the same time securing the largest Series C round ever, at $31 million, for a conversational AI company.

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The Rise of AI Tools: Verticals to Watch, Part 5

The Rise of AI Tools: Verticals to Watch, Part 5

Welcome back to our five-part series on the rise of AI. In part four of this series, we took a look at how legal and regulatory professional are using AI to examine risks and improve performance, and how those in the science fields use AI to push their research...

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Important KPIs to measure sales and marketing alignment

Important KPIs to measure sales and marketing alignment

Today's sales are about marketing as much as they are selling. Buyers have already finished most of their decision-making process before they engage with your sales team. According to Gartner, customers are already 57% through the purchase process before they approach...

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Conversica’s Support for Our Customers’ Compliance with the GDPR

Conversica’s Support for Our Customers’ Compliance with the GDPR

In our previous post related to Conversica and GDPR, we explained that in GDPR terms, Conversica is a “data processor” and our customers are typically “data controllers”. We outlined the steps we have been taking as a processor to make it easier for our customers, as controllers, to achieve compliance with their obligations under the General Data Protection Regulation (aka the “GDPR”).

In this post, we want to share updates on those activities.

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Lead Follow-Up in the Education Industry

Lead Follow-Up in the Education Industry

Higher education institutions rely heavily on lead generation tactics to recruit the right students to their schools. Part of the recruitment process is providing a positive and engaging experience, starting the moment a lead initiates contact with the school.

In this Sales Effectiveness Report, we take a closer look into lead follow-up efforts in the education industry. Are educational institutions promptly responding to lead inquiries with personalized answers? Or following up with each lead to make sure they’re satisfied with the information they received?

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