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How Fundbox Uses AI and Humans to Deliver a Great Customer Experience

https://www.conversica.com/blog/how-fundbox-uses-ai

Fundbox is a fast-growing fintech startup based in San Francisco that is quickly changing the way small businesses secure funding. It’s about time, too, since the lending industry has remained unchanged for the most part since the 1950’s. How do they do it? Check out this podcast featuring Vengreso CMO, Bernie Borges as he interviewsRead more

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What Is Conversational AI and How Can It Help Your Business?

Conversational AI is one type of specialized AI that has gained quite a bit of traction in recent years. But what exactly is conversational AI? Some people may know it in the form of Amazon’s Alexa, Apple’s Siri, and website chatbots that provide customer support help. While these are more commonly known use cases, conversational AI is also being leveraged by companies to optimize business processes.

Read on to learn more about what conversational AI is and how businesses can use this technology to operate more efficiently and increase revenues.

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Lead Follow-Up in the Education Industry

Higher education institutions rely heavily on lead generation tactics to recruit the right students to their schools. Part of the recruitment process is providing a positive and engaging experience, starting the moment a lead initiates contact with the school.

In this Sales Effectiveness Report, we take a closer look into lead follow-up efforts in the education industry. Are educational institutions promptly responding to lead inquiries with personalized answers? Or following up with each lead to make sure they’re satisfied with the information they received?

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What Our Customers Say, Vol. 5

What do our customers have to say about the Conversica solution? Check out recent reviews left by our current customers on app review sites such as Salesforce AppExchange, G2 Crowd, TrustRadius, and more.

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Using AI to find new customers

There are dozens of lead scoring and qualification tools to help sales teams optimize their process. But it’s not an exact science – each company has their own methodology for determining if the point of contact fits your buyer persona, has a real need for your solution, or has the authority to pull the trigger on a purchasing decision. Even with these tools, and a 100-plus sales team, managing inbound leads can be difficult to do.

This was the case for Snowflake Computing, a cloud-based, data warehousing firm based in San Mateo, California. In an article featured in the Wall Street Journal, Snowflake turned to conversational AI provider, Conversica, to automate key stages of lead follow-up and engagement of potential buyers.

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Conversational AI: What we’ve learned from millions of AI conversations

Join us for the Artificial Intelligence Conference on April 29-May 2, 2018, at the New York Hilton Midtown. This four-day event is a great opportunity for business leaders to discover the latest breakthroughs in AI technology, learn how the world’s most innovative companies are using AI, and gain knowledge on how to implement their successes in your products and enterprise.

Conversica’s Chief Scientist, Dr. Sid Reddy, will be a featured speaker at this premier event, presenting Conversational AI: What we’ve learned from millions of AI conversations from thousands of customers. 

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Personalization and Performance Webinar: How much revenue are you losing due to slow, infrequent and impersonal follow-up?

In our recent webinar, CEO of Metadata, Gil Allouche, and Head of Product Marketing at Conversica, Gary Gerber, discussed personalization and performance in lead follow-up. Why is it so important? Are companies losing revenue when they don’t personalize their outreach efforts? The short answer, is yes.

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Winner of the “AI Assistant of the Year” contest

Conversica is very happy to announce the grand prize winner of its 2018 AI Assistant of the Year video contest to…

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Conversica at Slush Tokyo

Earlier last month, Conversica took part at Slush Tokyo, one of Japan’s largest startup and tech conferences. With more than 600 startups and 6,000 founders, investors, media, and students in attendance, this was a great opportunity to learn and share ideas on topics such as Conversational AI and some of the challenges facing consumers today as AI becomes more pervasive in various facets of work and home life.

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2018 Top 10 Companies with Best Lead Response

When it comes to lead follow-up, there are two absolute truths: 1) faster is better and 2) it pays to be persistent. Insidesales.com recently published an article in which they share findings from their study of response times and lead follow-up persistence for almost 200 companies.

So who were the all-stars when it came to reaching out to their leads? Here are the top 10 companies with the best lead responses:

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