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Category Archives: Announcement

reflecting on 2018

Reflecting on 2018: Our success is our customers’ success

As we enter the holiday season, it is always useful and rewarding to reflect back on the past year. Not only is it a time for gratitude, but it is also a time to observe lessons learned along the way. 2018 has been an exhilarating ride at Conversica, and the company is doing well by any objective standard. Serving over 1,000 customers worldwide, we have helped our customers generate over $10 billion in incremental revenue. In addition, Conversica was just named one of Deloitte’s Technology Fast 500, a list of  fast-growing companies releasing emerging technologies, while at the same time securing the largest Series C round ever, at $31 million, for a conversational AI company.

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Conversica Raises $31 Million Series C Funding to Fuel Conversational AI for Business

https://www.conversica.com/blog/conversica-announces-series-c-win

We’re excited to announce that Conversica just won another round of funding. This time, we’ve secured the largest Series C round ever for a Conversational AI company: $31 million! Our current investor Providence Strategic Growth Capital Partners L.L.C. (PSG), an affiliate of Providence Equity Partners, led the round with participation from our other existing investors Toba CapitalRead more

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Conversica AI Admissions Assistant launch

Industry changing AI-powered Admissions Assistant launched for higher education

https://www.conversica.com/blog/industry-changing-ai-powered-admissions-assistant-launched-for-higher-education

Conversica just added a new type of AI Assistant to the company’s portfolio of virtual assistants powered by conversational AI: an AI Admissions Assistant for higher education. The new assistant aims to help busy admissions teams engage prospective students in a personal, yet automated way. Today’s prospective students are busier than ever and need gentlyRead more

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The Rise of AI Tools: Verticals to Watch, Part 5

https://www.conversica.com/blog/the-rise-of-ai-tools-verticals-to-watch-5

Welcome back to our five-part series on the rise of AI. In part four of this series, we took a look at how legal and regulatory professional are using AI to examine risks and improve performance, and how those in the science fields use AI to push their research further. In this final part ofRead more

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Important KPIs to Measure Sales and Marketing Alignment

Important KPIs to measure sales and marketing alignment

https://www.conversica.com/blog/important-kpis-to-measure-sales-and-marketing-alignment

Today’s sales are about marketing as much as they are selling. Buyers have already finished most of their decision-making process before they engage with your sales team. According to Gartner, customers are already 57% through the purchase process before they approach a supplier. Forrester Research reports that 74% of business buyers conduct more than halfRead more

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Complying with the GDPR

Conversica’s Support for Our Customers’ Compliance with the GDPR

In our previous post related to Conversica and GDPR, we explained that in GDPR terms, Conversica is a “data processor” and our customers are typically “data controllers”. We outlined the steps we have been taking as a processor to make it easier for our customers, as controllers, to achieve compliance with their obligations under the General Data Protection Regulation (aka the “GDPR”).

In this post, we want to share updates on those activities.

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The State of Lead Follow-up - Education

Lead Follow-Up in the Education Industry

Higher education institutions rely heavily on lead generation tactics to recruit the right students to their schools. Part of the recruitment process is providing a positive and engaging experience, starting the moment a lead initiates contact with the school.

In this Sales Effectiveness Report, we take a closer look into lead follow-up efforts in the education industry. Are educational institutions promptly responding to lead inquiries with personalized answers? Or following up with each lead to make sure they’re satisfied with the information they received?

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AI Conference Sid

Conversational AI: What we’ve learned from millions of AI conversations

Join us for the Artificial Intelligence Conference on April 29-May 2, 2018, at the New York Hilton Midtown. This four-day event is a great opportunity for business leaders to discover the latest breakthroughs in AI technology, learn how the world’s most innovative companies are using AI, and gain knowledge on how to implement their successes in your products and enterprise.

Conversica’s Chief Scientist, Dr. Sid Reddy, will be a featured speaker at this premier event, presenting Conversational AI: What we’ve learned from millions of AI conversations from thousands of customers. 

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Winner of the AI Assistant Contest

Winner of the “AI Assistant of the Year” contest

Conversica is very happy to announce the grand prize winner of its 2018 AI Assistant of the Year video contest to…

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2018 Top 10 Companies with Best Lead Response

2018 Top 10 Companies with Best Lead Response

When it comes to lead follow-up, there are two absolute truths: 1) faster is better and 2) it pays to be persistent. Insidesales.com recently published an article in which they share findings from their study of response times and lead follow-up persistence for almost 200 companies.

So who were the all-stars when it came to reaching out to their leads? Here are the top 10 companies with the best lead responses:

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20% of business execs say their companies will deploy #AI across the business in 2019, according to @PwC in @Forbeshttps://t.co/V9UkzJaI8P

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Lead conversion can be tricky! Successfully turn website visitors into customers with these tips:… https://t.co/zmKgEbSMlY

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ICYMI: “Sales departments are the most common business units acquiring #AI technology, largely because they are alr… https://t.co/znQpE6ed6y

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RT @sellingtools: On-Demand @MyConversica Webinar | Crush Your Q4 Quota: The Secrets to Avoiding the End-of-the-Year Scramble https://t.co

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"From a marketing perspective we rely heavily on marketing technology and we’re starting to explore some of the bou… https://t.co/KleXERwd18

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