As I read the mid-year report from NADA on fixed ops and the shrinking margins on the variable side I couldn’t help but think how important people are becoming. Yes, process and technology are important parts of retaining our employees and customers, but without people everything else is irrelevant. This is likely obvious to those of you reading this.
Inherently we know that the following are the building blocks to happy employees and customers because we live in the day to day frenzy of fixed operations:Read more
What have our customers been saying about Conversica lately? Here’s a collection of recent reviews garnered from Salesforce AppExchange, G2 Crowd, and DrivingSales:Read more
The General Data Protection Regulation of the European Union (GDPR), which takes effect on May 25, 2018, is the European Union’s (EU) comprehensive new privacy law that aims to protect the personal data—and rights related to that data—of persons residing within the EU.
The GDPR defines personal data as “any information relating to an identified or identifiable natural person.” Your name and email address are both examples of personal data. Any organization that processes personal data of EU residents will be required to comply with the GDPR, whether or not such companies have any physical or legal presence in the EU. Thus, the GDPR applies globally to any organization which collects personal data or monitors the behavioural activity of persons located within the EU.Read more
At Conversica, we take your feedback seriously. In fact, much of our product roadmap is a direct result of the ideas you provide. We love receiving customer testimonials – when you share your positive experiences with Conversica, it makes us proud! And your comments on what we can do to improve helps us strive to work even harder. But don’t just take our word for it. Here’s what you’ve recently had to say:Read more
We’ve said it before and we’ll say it again — we love hearing everything you have to say! As a matter of fact, Conversica just held its third Customer Council for a full day of listening to customer stories, discussing upcoming features, and exchanging ideas on how we can deliver an even better experience.Read more
Today is the first day of Dreamforce, and as a first-time attendee, it’s easy to see why this is the largest software conference in the world. From Marc Benioff’s inspirational keynote speech to mindfulness sessions with monks from the Plum Village Monastery, there really is something for everyone here.
Here are a couple highlights from day 1 of Dreamforce:Read more
LeadsCon’s Connect to Convert is the lead industry’s only roll-up-your-sleeves educational conference and exposition dedicated entirely to the most effective and emerging sectors of the lead generation industry.
Gary Gerber, head of Product Marketing at Conversica, and Roman Vinfield, President of Assure Funding will be featured speakers at this year’s conference.Read more
Come join us for the Salesforce Basecamp for Sales event tomorrow, August 15th, at the JW Marriott! In this free, one-day workshop, you’ll learn best practices for using Salesforce to help you sell smarter and boost your productivity.Read more
Advances in AI technology have reached the tipping point where “it’s worthwhile for companies to test AI-powered chat or email tools to see if they can convert more leads, and improve their understanding of what customers want and need.”Read more
CenturyLink is an $18 billion company and the third largest telecommunications provider in the U.S. Check out this short video on how they use Conversica’s AI-powered sales assistant to connect and engage with 90,000 leads per quarter!Read more
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