As a first-timer at Dreamforce, I now understand why this event draws over 170,000 people from around the world. From Marc Benioff’s inspirational keynote speech to mindfulness sessions with monks from the Plum Village Monastery, there really is something for everyone here.

Here are a couple highlights from day 1 of Dreamforce:

Customer Success in the Fourth Industrial Revolution with Marc Benioff 

As Marc Benioff mentioned in his keynote speech, we are now entering the fourth industrial revolution — Intelligence. We are on the cusp of a technological revolution that will transform the way we live, work, and communicate with one another.

What is making this revolution possible? Breakthroughs in emerging fields of artificial intelligence, biotechnology, 3-D printing, Internet of Things, and robotics are providing us with a small glimpse of amazing new possibilities.

marc benioff keynote


Customer Success Expo

Dreamforce attendees took escalators down in droves to check out the latest technology at the customer expo. There were hundreds of companies offering product demos that expanded on the capabilities of the Salesforce platform. Of course, many of these companies also offered lots of free giveaways and shiny swag.

If you missed going to the expo today, it’s okay. You still have time to check out how these solutions work with Salesforce to help you “connect with your customers in a whole new way.” Plus, you can get the lowdown on the Dreamforce swag, right here.