Conversica named a Leader in The Forrester Wave™: Conversation Automation Solutions for B2B, Q1 2024
USE CASE

Follow Up With Inbound Leads Immediately

Conversica Revenue Digital Assistants™ instantly respond to all inbound interest with authentic, two-way conversations that provide helpful resources and answer questions to drive quick conversions.

Conversica Value

Give Every New Lead the VIP Treatment with Fast, Personalized Follow-Up

Fast Response Icon
Connect While Your Lead’s Hot

Using lead insights, immediately initiate a helpful, relevant conversation for a higher inbound lead engagement rate.

No More Guessing Games

Quickly assess the next best action in each lead’s journey based on their unique responses

Retouch Leads and Renewals Icon
Polite Persistence

With 8-12 attempts, you’re sure to capture the 50% of leads that are naturally slow to engage.

Trained to Your Rules

AI assistants follow rules of engagement, account tiering, scoring thresholds and your other business considerations.

Five tips to improve conversion with Sales automation software
How to Convert Leads
5 Best Practices to Turn Leads into Opportunities

Instant Lead Follow Up When They Express Interest

There’s a short window of opportunity when a lead expresses interest in your solution – so your Conversica Revenue Digital Assistant™ immediately gets back to them to engage and qualify further. Unlike an autoresponder, Conversica uses lead insights and digital behavior to start helpful and relevant conversations, resulting in better lead response management and higher engagement rates.

Hyper-Personalized, Two-Way Conversation for Qualified Lead Management

With more than 50 AI intent models to understand complex responses and requests, Conversica Revenue Digital Assistants™ can determine and initiate the next best action in every conversation. Conversica leverages lead and account details, plus actions and activities from multiple sources to route and personalize each engagement that encourages conversion. Conversica is politely persistent and will follow up 30, 60 or 90 days later to keep your solution top of mind and try again.

Works Seamlessly Within Existing Lead Management Process

Conversica automatically triggers based on lead actions or attributes to work alongside existing processes or initiate new engagement. AI assistants are trained to follow rules of engagement, account tiering, scoring thresholds, and other business considerations. Want all meeting requests to go directly to Sales, round robin style? Or undergo specific qualifications before connecting with a rep? You can easily set it up to your business preferences!
The Multi-Channel Advantage
Meeting Your Customers Where They’re At
The Conversica Difference

Let Conversica Handle Inbound Leads, Not Your Sales Team

Your AI-assistant ensures that basic questions get answered without human intervention, so that when leads are passed to Sales, they’re qualified and ready to continue the conversation.

Conversica: AI-Assistant Connects with Inbound Leads

Instantly reaches out with a personalized message when someone expresses interest in your solution

Conversationally qualifies every lead to filter out clutter and improve lead quality

Uses insights from many sources to make each exchange helpful, relevant, and approachable

Understands complex responses with 98% accuracy, fielding questions and determining next best steps

Everyone Else: Reliance Only on the Sales Team

Reaches out to the interested lead when they have the time, whenever that may be

Relies on a scoring system to indicate readiness for Sales, creating false positives and missed revenue opportunities

Uses a pre-built template that feels impersonal and doesn’t move the conversation forward

Wastes their own and the lead’s precious time with back and forth exchanges

Revenue Digital Assistants™ Are Trained And Ready For Conversation

Skills Library

Engage every interested lead in personalized, dynamic, two-way conversations to quickly give them the information they need or connect them to a rep.

Cultivate Leads

Turn a Warm Lead Hot With a Helpful Assistant to Guide Them Through Their Journey

Reach out to prospects earlier in the funnel who have signaled potential interest to pre-qualify leads, warm-up accounts, and get them ready to talk to your sales team.

Common Uses:

Segmenting and tailoring conversations based on content engagement, search terms and page visits

Kicking off a meaningful dialog with contacts that were referred to you

Qualify Prospects
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Immediately Engage Each Lead in a Productive Conversation to Validate Interest & Confirm Fit

The first point of contact to engage prospects who submit a demo request or contact us form, or leads who reach a threshold and become Marketing Qualified Leads.

Common Uses:

Conversationally qualify prospects with questions to confirm fit and then route appropriately

RDAs collect and confirm the correct information from leads for follow-up

Reactivate Interest
Reactivate Dormant Demand Icon

Don't Let Leads or Opps Go Cold, Re-ignite & Captivate with Relevant Two-way Dialog

Use what you know about a lead to construct a tailored and helpful conversation to warm a lead back up, no matter where they were in the funnel; early interest to open opps.

Common Uses:

Programmatically engage any MQL that went silent

Segment leads based on their last action & provide them with a new, highly relevant asset

Provide personalized offers based on historical activities

Turn a Warm Lead Hot With a Helpful Assistant to Guide Them Through Their Journey

Reach out to prospects earlier in the funnel who have signaled potential interest to pre-qualify leads, warm-up accounts, and get them ready to talk to your sales team.

Common Uses:

Segmenting and tailoring conversations based on content engagement, search terms and page visits

Kicking off a meaningful dialog with contacts that were referred to you

Activate Icon

Immediately Engage Each Lead in a Productive Conversation to Validate Interest & Confirm Fit

The first point of contact to engage prospects who submit a demo request or contact us form, or leads who reach a threshold and become Marketing Qualified Leads.

Common Uses:

Conversationally qualify prospects with questions to confirm fit and then route appropriately

RDAs collect and confirm the correct information from leads for follow-up

Reactivate Dormant Demand Icon

Don't Let Leads or Opps Go Cold, Re-ignite & Captivate with Relevant Two-way Dialog

Use what you know about a lead to construct a tailored and helpful conversation to warm a lead back up, no matter where they were in the funnel; early interest to open opps.

Common Uses:

Programmatically engage any MQL that went silent

Segment leads based on their last action & provide them with a new, highly relevant asset

Provide personalized offers based on historical activities

RESOURCES

Pump Up Your Pipeline

Ready to see a Revenue Digital Assistant in Action?
Let us show you how Conversica Revenue Digital Assistants can deliver higher quality pipeline faster than you ever imagined. Get the conversation started with a live demo today.