We hope you are enjoying the newly designed Conversica website. We feel it better communicates the value that we are delivering to our customers, especially around empowering them to have more personal conversations with their leads. That distinguishes them from the competitors, builds a stronger emotional connection to their brand and converts more leads into sales.
You’ll notice more focus on the human touch and conversations because at our core, that’s what we enable. Yes, we have a sophisticated artificial intelligence platform that carries on two-way email exchanges, but that represents the mechanics. What we come to work each day to deliver is that personal connection between our customer and their customer.Read more
Earlier today we announced a major sponsorship of the American Association of Inside Sales Professionals (AA-ISP). This organization was founded to help advance the art and science of inside sales, which is a cause we strongly support at Conversica.
With some 9,000 members representing 4,000 different companies, the organization is doing admirable work in bringing together the brightest minds in sales, sharing best practices, answering questions and generally helping to advance the careers of its members.Read more
I wrote this blog post for the Salesforce for Startups community but thought it applied to our Conversica community, as well. When I wrote this, I attempted to lay out the case for the next wave in sales automation, Artificial Intelligence for Sales prospecting. While AI is not new, with the emergence of machine learning and data science, AI for customer interaction may usher in the next wave of innovation in the CRM space.
Research shows only 25% of leads are legitimate and should be passed to Sales. So, how do enterprise startups prevent Sales from contacting the wrong prospects?Read more
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