As I read the mid-year report from NADA on fixed ops and the shrinking margins on the variable side I couldn’t help but think how important people are becoming. Yes, process and technology are important parts of retaining our employees and customers, but without people everything else is irrelevant. This is likely obvious to those of you reading this.
Inherently we know that the following are the building blocks to happy employees and customers because we live in the day to day frenzy of fixed operations:Read more
“Deep learning” has become a hot topic in the general rush to launch AI products. But many of these products will fail because companies are putting branding ahead of functionality. Success depends on understanding what deep learning is, how it works, and what its most effective applications are.Read more
Artificial Intelligence is one of humanity’s most inspiring quests. I feel lucky to live in a time when there is so much initiative around Artificial Intelligence, and entrepreneurs are backing AI software development, recognizing it as a technology of the future. With all the talk around AI however, it’s sometimes hard to separate the wheat from the chaff. Real AI is supposed to drive real results in business growth – not just buzz and social media likes.Read more
AI, particularly when combined with big data and analytics, will help drive the meaningful customer conversations that ultimately lead to sales. And while some might view AI as impersonal, its applications are starting to achieve ubiquity (think Siri) and widespread consumer acceptance while delivering improvements in the overall customer experience.Read more
Last week, we discussed the top five AI trends to watch for in 2018. But what are some of the AI predictions we’ve been anticipating, that well, won’t be happening this year?
We sat down for a chat with Conversica Chief Data Scientist, Dr. Sid Reddy, to get his take on AI “un-predictions” for 2018. Whether you plan to welcome our future robot overlords or resist anything AI-related for as long as possible, here’s what won’t be happening on any major scale this year:Read more
More people are coming to accept AI technology and its prevalence in everyday applications, from chatbots in customer service to surveillance robots in shopping malls. But much of what we think about artificial intelligence continues to stem from a dystopian outlook shaped by pop culture and movies like Blade Runner 2049 and Ex Machina (both great movies, by the way).
We’ve got a long ways to go before replicants assimilate into mainstream society. But as this year comes to an end, I can’t help but wonder what kind of AI trends will take hold in the new year.
So, here are our picks for the top 5 AI trends to watch in 2018:Read more
As a company that specializes in conversational AI, we’re always interested in hearing what Americans have to say about artificial intelligent technology. And with ‘Star Wars: The Last Jedi’ opening today, we think it’s only appropriate to ask:
What – or rather who – is America’s favorite robot?Read more
We are so happy to announce that Conversica has been named by CB Insights as one of the 100 most promising artificial intelligence companies in the world. More than 1,650 companies from a number of different industries including cybersecurity, robotics, legal tech and more, were nominated for this distinction.
Other winners in the AI 100 list for the Marketing, Sales, and CRM category include Afiniti, Amplero, Gong, Insidesales.com, and Invoca.Read more
Join us today as Conversica’s Chief Data Scientist, Dr. Sid Reddy, takes us on a deep dive into the field of Natural Language Processing. In this webinar, you’ll learn about commonly used applications for NLP technology, including information extraction, knowledge synthesis, and entity retrieval.Read more
We’ve said it before and we’ll say it again — we love hearing everything you have to say! As a matter of fact, Conversica just held its third Customer Council for a full day of listening to customer stories, discussing upcoming features, and exchanging ideas on how we can deliver an even better experience.Read more
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