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Tag Archives: CRM

A naturally intelligent approach to improving artificial intelligence

Stephen Hawking wrote, “Intelligence is the ability to adapt to change.” Here at Conversica, we believe that applies to not only intelligence of the natural variety, but artificial intelligence as well. Sales methods change, customer expectations change, organizations change and, above all, technologies change.

And we’ve remained at the forefront of conversational AI for several years now by embracing and driving change ourselves. To that end, we recently announced significant enhancements to our flagship product, the Conversica AI Sales Assistant

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How Digital Dealers Can Save $$$ – Visual Infographics

Hey digital dealers — did you miss last week’s webinar: “Oh the Dollars We Waste!”?

Don’t worry, we have you covered!

The following two steps will help you evaluate how you’re spending your digital lead dollars, and determine which lead providers to use and which you should lose!

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Oh the Dollars We Waste!

Dealers today are offered many choices regarding how to spend their advertising dollars. But too many continue to base their decisions upon the wrong thing – close rates!

What really matters is your engagement rate. If this sounds completely foreign to you, you better tune in.

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Children playing with wooden toys

Conversica and Salesforce Einstein together: AI on the frontend and the backend

Well folks I have to tell you, it’s very exciting to see as big a kahuna as Salesforce agreeing with us that Artificial Intelligence – AI – is the way of the future for Sales and Marketing teams. It just makes sense. After all, Conversica’s been empowering sales teams for years via AI on the

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You can’t afford to miss the upcoming webinar: Best Practices for Generating, Managing, and Leveraging Your Hard-Earned Leads

Most organizations spend substantial resources obtaining sales leads. That amounts to a lot of dollars and a lot of time spent on something that is critical to the organization’s success. And yet… how much of that spend is actually guided by best practices? Perhaps more to the point, do most organizations even know what those best practices are? Does yours? Now’s your chance to find out.

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We’ve never been so happy to be called a tool!

Smart Selling Tools’ “Recommended Tool of the Week”, that is. Allow me to quote:

“Conversica eliminates the battle over which leads are good and which are worth a salesperson’s time. It ensures every lead is contacted and those that are good are sent to salespeople who can spend their time on qualified opportunities, which is why we’ve named them our Recommended Tool of the Week.”

Nice, right?

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If your dealership depends upon service customers for revenue and future car sales, how many of them are you really engaging successfully?

The ability to engage service customers is critical to a dealership’s revenue and, even more important, its ability to retain those customers through to the next buying cycle. But that takes time most service teams simply don’t have. Conversica to the rescue! Our new auto service assistant takes over that engagement process, freeing service people to do what they do best – provide excellent service.

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The automotive Internet Department, Part 2: The internal struggle to effectively handle leads

Technology (read CRM’s) have allowed us to be blinded and secure in the notion that our interactions are completely satisfying our leads’ requests. But getting there first does not solve getting there right.

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Dreamforce survey

Wasted Days and Wasted Nights

When Freddy Fender crooned his classic ballad “Wasted Days and Wasted Nights,” I’m pretty sure he was not referring to sub-optimal lead management. But who knows, if the results of our exclusive survey of Dreamforce attendees had been around back then, maybe he would have been.

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4 More Rules for a Successful Email Marketing Campaign (Part 2)

4 More Best Practices for a Successful Email Marketing Campaign (Part 2)

This is the second in a two-part series exploring the fundamentals of creating a successful email marketing campaign. The series will cover everything from the quality of your lead source to the technical aspects of your send setup and feedback loops through your Email Service Provider (ESP).

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