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Tag Archives: customer success

The Evolution & Philosophy of Customer Success at Conversica

The Evolution & Philosophy of Customer Success at Conversica

Since the day I started the job, I’ve watched our Customer Success Team grow and take significant positive strides forward in our account management style. I’ve learned that the success of a customer is not solely dependent on the Customer Success Team. It’s a true team effort — everyone from the Sales Team, Operations Team, Engineering Team, etc., has a direct impact on our customer’s journey and success with the Conversica platform.

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What Our Customers Say

What our customers say, vol. 2

We’ve said it before and we’ll say it again — we love hearing everything you have to say! As a matter of fact, Conversica just held its third Customer Council for a full day of listening to customer stories, discussing upcoming features, and exchanging ideas on how we can deliver an even better experience.

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Reduce Churn with the Customer Success Assistant

Reduce Churn with an AI Sales Assistant

The cost of acquiring a new customer is anywhere from 4 to 10 times more expensive than retaining an existing one. Clearly, it makes financial sense for companies to invest in keeping the customers they have.

Learn how the Conversica AI-driven Customer Success Assistant can help.

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Recent Tweets

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Check out this @DemandGen Radio podcast with our @vbelfor to learn whether or not you should be adding… https://t.co/hKgqaZCpus

10 hours ago
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RT @GoVengreso: #AI will never replace #salespeople bc emotional connections with #buyers will always be needed. Learn how to make them a o…

10 hours ago
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Learn how to make old leads that are unresponsive work for you. Join us Thursday, Nov. 29th at 11am PT/2pm ET for a… https://t.co/OLDabuh6jB

2 days ago
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Check out how this @YMCA #fitnessclub leverages #AI to increase #memberships. https://t.co/ZnRdRSlAaP https://t.co/tHMxG4wbUV

3 days ago
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Our @vbelfor talks about the rise of virtual assistants and conversational #AI in the latest episode of @DemandGenhttps://t.co/y9pb2VehU8

4 days ago