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Tag Archives: customer success

Conversica Launches AI Customer Success Assistant

The assistant automates customer outreach so that organizations can gather product feedback, schedule renewal conversations, arrange quarterly reviews, and conduct customer health checks. By automating these tasks, the assistant aims to allow customer success managers to spend more time with high-value customers.

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Conversational AI Leader Conversica Unveils AI Customer Success Assistant

FOSTER CITY, Calif - (Nov 28, 2018) New AI Assistant Automates Customer Conversations and Account Management, Enabling Customer Success Teams to Focus on Higher-Priority, Higher-Dollar Accounts

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The Evolution & Philosophy of Customer Success at Conversica

The Evolution & Philosophy of Customer Success at Conversica

Since the day I started the job, I’ve watched our Customer Success Team grow and take significant positive strides forward in our account management style. I’ve learned that the success of a customer is not solely dependent on the Customer Success Team. It’s a true team effort — everyone from the Sales Team, Operations Team, Engineering Team, etc., has a direct impact on our customer’s journey and success with the Conversica platform.

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What Our Customers Say

What our customers say, vol. 2

We’ve said it before and we’ll say it again — we love hearing everything you have to say! As a matter of fact, Conversica just held its third Customer Council for a full day of listening to customer stories, discussing upcoming features, and exchanging ideas on how we can deliver an even better experience.

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Reduce Churn with the Customer Success Assistant

Reduce Churn with an AI Sales Assistant

The cost of acquiring a new customer is anywhere from 4 to 10 times more expensive than retaining an existing one. Clearly, it makes financial sense for companies to invest in keeping the customers they have.

Learn how the Conversica AI-driven Customer Success Assistant can help.

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Recent Tweets

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Conversica

We're thrilled to be named a "Top Sales Tool." Thanks @sellingtools! https://t.co/FXO1Wl3JwV

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RT @LeanData: .@marketo Launchpoint partners @demandgen, @mintigo, @MyConversica and @LeanData are here to guide you through common #ABM ch…

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"Conversica strongly believes that AI is the future and can spark love between the sales and marketing team with th… https://t.co/TOSAtOpdkw

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Thanks for the shout-out @digitalzoneB2B! https://t.co/SyF8R19jQy

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Conversica

@delman_nucleus we'd love to show you what we're working on for this year. Shoot us a DM and we can set up a conver… https://t.co/oh516Z0eco

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