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Tag Archives: customer success

The Evolution & Philosophy of Customer Success at Conversica

The Evolution & Philosophy of Customer Success at Conversica

Since the day I started the job, I’ve watched our Customer Success Team grow and take significant positive strides forward in our account management style. I’ve learned that the success of a customer is not solely dependent on the Customer Success Team. It’s a true team effort — everyone from the Sales Team, Operations Team, Engineering Team, etc., has a direct impact on our customer’s journey and success with the Conversica platform.

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What Our Customers Say

What our customers say, vol. 2

We’ve said it before and we’ll say it again — we love hearing everything you have to say! As a matter of fact, Conversica just held its third Customer Council for a full day of listening to customer stories, discussing upcoming features, and exchanging ideas on how we can deliver an even better experience.

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Reduce Churn with the Customer Success Assistant

Reduce Churn with an AI Sales Assistant

The cost of acquiring a new customer is anywhere from 4 to 10 times more expensive than retaining an existing one. Clearly, it makes financial sense for companies to invest in keeping the customers they have.

Learn how the Conversica AI-driven Customer Success Assistant can help.

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Recent Tweets

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RT @DG_Report: This E-book by @MyConversica examines 8 areas — such as #ABM, #contentmarketing & #leadengagement — where #AI impacts the wa…

5 hours ago
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Conversion rate optimization goes beyond a well-designed website and great content—it involves a deep understanding… https://t.co/KJbCKtXtzA

10 hours ago
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ICYMI: #AI isn't taking #sales jobs! Our CEO @AlexTerry talks with @bernieborges about how the increase in qualifie… https://t.co/SWb3EG6TaQ

2 days ago
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Start converting more leads with our fool-proof formula. Discover how to boost your lead conversion. #marketingtipshttps://t.co/MZ7vtgqswa

3 days ago
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If you missed Wednesday's webinar with @LeanData, here's the recap. #FlashbackFriday https://t.co/L4pHCsA619

3 days ago