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Tag Archives: day in the life

The Evolution & Philosophy of Customer Success at Conversica

The Evolution & Philosophy of Customer Success at Conversica

Since the day I started the job, I’ve watched our Customer Success Team grow and take significant positive strides forward in our account management style. I’ve learned that the success of a customer is not solely dependent on the Customer Success Team. It’s a true team effort — everyone from the Sales Team, Operations Team, Engineering Team, etc., has a direct impact on our customer’s journey and success with the Conversica platform.

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Read this if you're bored

Read this if you’re bored, maybe you feel the same way

It hasn’t even been a year since I graduated college and started my first “real” job, yet I feel like it was so long ago. I am a Sales Development Representative. Yes, the dreaded SDR that calls you at random times, tries to schedule meetings and hears people tell me no more than yes. How did I get here, why do I do it, and what does the future hold?

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Recent Tweets

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Conversica

Check out this @DemandGen Radio podcast with our @vbelfor to learn whether or not you should be adding… https://t.co/hKgqaZCpus

10 hours ago
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Conversica

RT @GoVengreso: #AI will never replace #salespeople bc emotional connections with #buyers will always be needed. Learn how to make them a o…

10 hours ago
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Conversica

Learn how to make old leads that are unresponsive work for you. Join us Thursday, Nov. 29th at 11am PT/2pm ET for a… https://t.co/OLDabuh6jB

2 days ago
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Conversica

Check out how this @YMCA #fitnessclub leverages #AI to increase #memberships. https://t.co/ZnRdRSlAaP https://t.co/tHMxG4wbUV

3 days ago
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Conversica

Our @vbelfor talks about the rise of virtual assistants and conversational #AI in the latest episode of @DemandGenhttps://t.co/y9pb2VehU8

4 days ago