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inbound 2017

Takeaways about AI from INBOUND 2017

Last week I had the opportunity to attend INBOUND, the HubSpot-hosted event that drew over 21,000 marketing and sales professionals ‘from almost every industry imaginable and from all corners of the globe.’

With an inspirational lineup of keynote speakers – which included Michelle Obama, Brené Brown, and Billy Jean King to name a few – this year’s theme focused on authenticity, personalization, and the human connection. If educational workshops were your thing, there was also a smorgasbord of breakout sessions to discover the latest trends on engaging and delighting customers. All in all, it was an event definitely worth attending.

Here are a couple key takeaways from INBOUND:

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