What our customers say about us

Making sure that our customers succeed is important to us at Conversica. That’s why we love hearing everything you have to say, from the good, the bad, to the ugly. Your feedback helps us to plan upcoming product features and service you even better.

Take a look at how some of our customers use Conversica to engage their leads, drive marketing ROI, and increase sales pipeline. Since we get a ton of customer reviews, we’ll be sure to gather their testimonials and post them here every so often. (Note – customer quotes have not been edited in any way)

“We use Conversica on the sales and customer success sides of the house. On the customer success side of the house, we use Conversica to set appointments for our CSMs. Usually, we are reaching out to customers in non-use or with low usage of our product and we have seen amazing results. On the sales side of the house, we use Conversica to set demos. It’s by far one of the most efficient ways we have for setting demos.

For me, the best part is working with Derek and the Customer Success team. They are always getting creative to solve for my random requests. PS… the new Drive Action conversations are changing the way we are using Conversica. Great work team.”

Jeremy Kleier, BombBomb (Salesforce AppExchange Review)

 

“Our company uses Conversica for all event, gated content and re-engagement follow up. We have experienced Conversica with both Marketo and Pardot and have found it is just as easy to use on either platform. The customer support we receive is outstanding and I would definitely recommend any company to use Conversica.”

Shawn Retzer, Peak 10 (Salesforce AppExchange Review)

 

“The team at Conversica is really quite terrific, and our AI assistant got responses when we couldn’t! My account team (Jen & Anna) worked overtime to find the right campaigns to fit our needs. The assistant has a knack for generating responses, and is extremely persistent so sales can concentrate on following-up warmer/hotter leads.

If your marketing team has lots of well-nurtured leads / contacts, Conversica can help move them to either 1) another conversation with your sales team, or 2) help you pare down your database by removing leads that aren’t really interested. In the long run, both results can have a positive impact on your marketing.”

Marianne Rocco, KnowledgeVision (Salesforce AppExchange Review)

 

“Conversica’s AI platform is used for lead generation and qualifying for our Inside Sales and Marketing Team. Due to the relatively small size of our company and the high volume of leads this is just like adding another employee to work through the initial inbound lead process. Each of our Conversica sales consultants have been AWESOME to work with. We recently started working with Gursharn Parmar and he is taking us to a new level with offering advice on improving our current campaigns and adding new conversations.”

Jay Sackett, Coolfront Technologies (TrustRadius)

 

“Pros: The product helps get responses from our customers and helps turn inquiries into sales. Our rep, Katherine Carey, has been absolutely terrific and very helpful for any minor issues we come across or for any questions we may have. I love working with Katherine and the entire Conversica team. Support has been wonderful and I love working with them because things get dealt with and resolved pretty quickly.

Cons: Sometimes the same email gets sent out twice to the customer same day if there are duplicate emails in the system, but that’s an easy fix on our end.”

Rachel Bailey, Faulkner Cadillac Mechanicsburg (DrivingSales)

 

Want to know what else our customers have to say? Check out this short video featuring CenturyLink:

 

 

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