Yes, Conversica contracts are billed annually by default. Our experience demonstrates that customers who can commit to a full year of using Conversica will be more successful in the long run. In fact many are even more successful than they’d expected as they find more and more innovative ways to leverage their Conversica automated sales assistants.
How do you count “Leads per Month”?
The Conversica edition to which you subscribe will determine the number of new leads you can add to the system per month. But there is no limit to the total number of leads you can be working at any given time. For example, a Growth Edition subscriber might begin engaging up to 2,500 leads in January. Then in February that subscriber could add another 2,500 leads to the system, potentially having as many as 5,000 leads total being worked through February. In March they could add another 2,500, and so on.
What do you mean by New Leads, Old Leads, Upsell, or Win back?
Conversica can help increase your sales by engaging your different types of leads in different, appropriate, ways. For example Conversica can immediately and persistently follow up with new leads as you obtain them. Conversica can be used to reengage your old or “dead” leads that may now be ready to buy but were not when you first obtained them. Conversica can be used to politely but persistently pursue upsell opportunities with your current customers. And Conversica’s lead follow-up and extensive business intelligence can be used to help win back departed customers. The Conversica edition to which you subscribe will determine the number of different ways you can engage.
What do you mean by Analytics?
Conversica “human” conversations with prospects result in unique and powerful analytics for your Sales and Marketing teams. For example Sales management can see how many leads Conversica contacted, and how many leads were interested, had questions or were not interested. Sales performance metrics for specific sales representatives show who has leads at risk, who is falling behind with follow-up and even track lead satisfaction scores by rep. The lead tracking software also lets you see which leads are at risk – so you can intervene in time. Marketing management can compare lead sources based on AI conversations, including engagement rates, sales appointments set and other metrics.
What are Integrations?
Conversica can be directly integrated with a wide variety of popular CRM and Marketing Automation solutions such as Salesforce and Marketo. And although integration is not mandatory (Conversica can work very effectively on its own), its value is amplified when integrated with other platforms.