What laws or regulations govern email communications and the use of Artificial Intelligence?

Many countries have laws or regulations governing email communications. In the United States, the CAN-SPAM law regulates commercial email communication. Each Conversica customer is responsible for ensuring they have permission from their leads to carry on a conversation over email in accordance with local requirements. We are not aware of any specific laws or regulations regarding the use of an AI assistant to create and send emails as opposed to a real person doing so.