Hospitality
Win more group bookings.
Book more leisure stays.
Retain your most valuable members.
Conversica’s AI Agents make every inquiry conversational, responsive, and effortless — driving more bookings and stronger loyalty.
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Turn Every Inquiry Into a Conversation That Converts
From group planners to leisure guests to loyalty members, engage every prospect with timely, personal conversations that fill your rooms and grow your revenue.
Win More Group & Event Bookings
Challenge:
Hotels leave millions in premium group and event revenue on the table because slow, inconsistent follow-up causes planners to book elsewhere. Overwhelmed sales teams and manual RFP workflows can’t keep up with high inquiry volumes.
Hotels leave millions in premium group and event revenue on the table because slow, inconsistent follow-up causes planners to book elsewhere. Overwhelmed sales teams and manual RFP workflows can’t keep up with high inquiry volumes.
Solution:
Conversica’s AI Agents instantly engage, qualify, and nurture every group and event inquiry with conversational, responsive follow-up—guiding planners through the RFP process while freeing your team to focus on closing.
Conversica’s AI Agents instantly engage, qualify, and nurture every group and event inquiry with conversational, responsive follow-up—guiding planners through the RFP process while freeing your team to focus on closing.
Use Cases:
Corporate Meetings & Conferences
Respond instantly to planners with tailored, two-way conversations
that build confidence and secure bookings.
Respond instantly to planners with tailored, two-way conversations
that build confidence and secure bookings.
Weddings & Social Events
Help prospective hosts feel valued with personal, timely
communication that moves them from inquiry to contract.
Help prospective hosts feel valued with personal, timely
communication that moves them from inquiry to contract.
Trade Shows & Offsites
Accelerate responses and keep pace with competitive timelines,
ensuring your property stays top of mind for planners.
Accelerate responses and keep pace with competitive timelines,
ensuring your property stays top of mind for planners.
Book More Leisure Stays
Challenge:
Leisure travelers expect timely, personalized engagement—but overwhelmed teams resort to generic, delayed responses that fail to convert intent into bookings.
Leisure travelers expect timely, personalized engagement—but overwhelmed teams resort to generic, delayed responses that fail to convert intent into bookings.
Solution:
Conversica’s AI Agents deliver conversational, effortless outreach at scale—engaging prospective leisure guests with tailored follow-up that turns inquiries into confirmed stays.
Conversica’s AI Agents deliver conversational, effortless outreach at scale—engaging prospective leisure guests with tailored follow-up that turns inquiries into confirmed stays.
Use Cases:
Direct Booking Inquiries
Engage website and call-in prospects with personalized messaging
that converts them before they book through OTAs.
Engage website and call-in prospects with personalized messaging
that converts them before they book through OTAs.
Special Packages & Promotions
Proactively promote seasonal packages and offers through
interactive conversations that drive uptake.
Proactively promote seasonal packages and offers through
interactive conversations that drive uptake.
Upsell Opportunities
Offer premium room upgrades or added services through
responsive, two-way communication.
Offer premium room upgrades or added services through
responsive, two-way communication.
Grow Membership & Loyalty Revenue
Challenge:
Membership and loyalty programs suffer from declining member activity and overwhelmed teams that can’t re-engage dormant members or prioritize high-value prospects effectively.
Membership and loyalty programs suffer from declining member activity and overwhelmed teams that can’t re-engage dormant members or prioritize high-value prospects effectively.
Solution:
Conversica’s AI Agents reactivate dormant members and engage high-value prospects with personal, persistent conversations—turning loyalty program participation into measurable revenue.
Conversica’s AI Agents reactivate dormant members and engage high-value prospects with personal, persistent conversations—turning loyalty program participation into measurable revenue.
Use Cases:
Membership Sign-Ups & Renewals
Engage leads in timely, two-way conversations that drive new seat
sales, renewals, and upsells.
Engage leads in timely, two-way conversations that drive new seat
sales, renewals, and upsells.
Dormant Member Reactivation
Win back disengaged members by understanding their needs
and offering compelling reasons to return.
Win back disengaged members by understanding their needs
and offering compelling reasons to return.
Loyalty Upsells & Cross-Sells
Promote higher-tier rewards, premium services, or exclusive offers
through personalized conversations that strengthen member value.
Promote higher-tier rewards, premium services, or exclusive offers
through personalized conversations that strengthen member value.
Trusted by the leading Teams
Powering Over 1.5 Billion Conversations for 2,000+ Teams
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Built for Conversations That Book Events and Fill Group Packages
Conversica’s AI Agents don’t just follow up—they qualify leads, reengage planners, and schedule meetings. Each conversation is designed to convert inquiries into booked business—fast and at scale.
Trained for Hospitality—With Event-Specific Logic
Our AI Agents understand the language of planners: group size, amenities, dates, and budgets. They guide conversations with hospitality-tuned flows that lead to proposals and scheduled sales calls.
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Connected to Your Booking and Sales Stack
Conversica integrates with Delphi, CRMs, CDPs, and marketing automation—automating follow-ups and syncing data across your guest, group, and event lifecycle.
Scales With Your Properties and Seasons
From boutique resorts to multi-property brands, Conversica runs 24/7 conversations across SMS, email, chat, and voice—in any language your guests and planners speak.
Enterprise-Grade Security and Compliance
From GDPR and SOC 2 to data residency and encryption, your conversations stay secure, private and compliant.
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Proven by the Brands You Know
Hospitality leaders use Conversica to increase group sales conversions, accelerate proposal response times, and maximize seasonal demand—without growing headcount.
Your 3-Step Plan to Start Driving Outcomes with an AI Agent
Meet With Our Experts
We’ll help you pinpoint the biggest opportunities—whether that’s turning more internet leads into appointments, filling your service lane, or boosting F&I—and match you with the right AI Agent.
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Build Your AI Agent
Get up and running fast with flows built for auto sales and service. We’ll tailor the messaging and integrations to fit your tech stack and customer journey.
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Start Booking and Selling in Days
Your AI Agent starts real conversations right away—scheduling test drives, confirming service appointments, and surfacing finance-ready buyers automatically.