eBook: How to Retain Customers with Intelligent Virtual Assistants During the Current Economic Climate
In the next six to 12 months, Customer Success teams will continue to feel the pressure to retain their existing customer base during this time of economic uncertainty. But even in the best of times, Customer Success teams are resource-constrained and often struggle to find the time to proactively engage with customers to ensure they are getting the most out of your products or services. And in the worst of times, these challenges are exacerbated.
Read this eBook to learn how to retain customers with Intelligent Virtual Assistants during the current economic climate. You'll also get:
- Strategies for customer retention
- Tips for alleviating disparities in the Customer Success experience
- Innovative solutions for overcoming high customer-to-CSM ratios
- Advice on enabling your Customer Success teams to be more proactive rather than reactive
“ A must-get App for your organization ”
Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an "AI" a part of my staff, but she absolutely is the best.
Director of Business Development
Full Sail University
“Great Experience! Excellent Results!”
As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. Such an efficient tool with REAL bottom line results.
“ An SDR for the SDR! Free your team from emailing ”
Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing.
Sr. Director of Demand Generation
Optima Healthcare Solutions
“WOW … that is about all I can say.”
This product insures that every lead is followed up on in a timely fashion and more important than the speed, it is followed up on every time. On top of that, we get better contact information, and we take the lead from an MQL to an SQL without ever having to have a live person speak with them. We can now serve up the best of the best leads to the sales team.