Conversational AI Solutions for Sports and Entertainment Companies

Use the power of AI to deliver each fan or member a personal engagement, human enough to motivate & persuade them to buy more.

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VIDEO: Revenue Digital Assistants for Ticket Sales

We’ve got fans of our own:

Conversica Value

Pump Up Fan Engagement and Unlock Hidden Opportunities

A Personal Touch Every Time

Human-like 1-on-1 dialog designed to increase loyalty and uncover opportunities across the entire fan base.

Forge a Long-Term Relationship

An AI-powered concierge that knows their preferences, keeps them in the know and provides tailored offers to boost LTV.

Any Time, Any Device

Adapt to fans' preferences and dynamically shift between email, SMS and chat & 9 different languages.

Never Miss an Opportunity

Automatically engage with persistence to ensure no interest goes untouched or unnoticed.

Turn Interest Into Fans and Members

Revenue Digital Assistants:

Kick off a conversation with every lead, guaging interest and answering questions so when their passed to a rep their ready to close.
Target potential fan & member groups with tailored offers to warm them up and get that initial purchase.
Keep the dialog going with former buyers making them aware of upcoming events and offers to entice them back.

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Increase Loyalty and Expand Customer Lifetime Value

Revenue Digital Assistants:

Use what you know about fans to customize conversations that motivate upgrades and repeat purchases.
Pick up the majority of renewal activities, freeing reps to convert & upsell
Keep a pulse on fan & member satisfaction, collecting feedback and encouraging sharing of their experiences.

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Eliminate Capacity Constraints

Revenue Digital Assistants:

Take on the routine & tedious tasks with more consistency and energy than your team can manage.
Have a painless set up that scales easily to provide the most tailored and meaningful conversations with every fan & member.
Touch everyone in the language and via the channel they prefer, engaging reps only for the hottest leads.

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See how the LA Galaxy’s RDA doubled their revenue in the midst of early pandemic restrictions.

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The Conversica Difference

Don’t Trust a Simple Bot: Expertise and Experience Matter

Deliver the best experience AND get the best results with Conversica's AI-powered RDAs. Human enough to have authentic conversations and act autonomously, no intervention required.

Conversica: Powerfully Human Experience, No Expertise Required

Trained to have standard conversations and smart enough to respond to non-standard requests

A series of two-way interactions that assist fans and members while driving the desired outcome

Uses fan & member insights from multiple sources to dynamically segment & have meaningful conversations

Set up & maintenance is turn-key with 700+ conversations that are customized in just minutes

Everyone Else: Extensive Time Investment, Limited Impact

Leans on humans to respond to anything out of the ordinary, derailing the conversation

Reacts to the initial engagement with a predefined response and then abandons the exchange

Segmentation & personalization is limited by the capacity to create conversations from scratch

Significant time investment to create and maintain each conversation you deploy

Customer Testimonials

Conversica Revenue Digital Assistants are the MVPs

We have been utilizing Conversica to reach out to fans that we may have been overlooking in the past. Our Conversica campaigns have made a great impact on our revenue and have also helped us collect data on clients.

Aline MardelliSenior Manager of Ticket Sales, LA Galaxy

Revenue Dollars

When COVID shut down sporting events, the LA Galaxy was ready to pivot thanks to their Revenue Digital Assistant.

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Conversica has been an amazing tool to reach out to a broad range of leads. With a smaller staff, we were able to cast a wide net and the warmer leads have turned into great sales for our representatives.

Rachelle ADirector, Membership Sales, Colorado Avalanche

5 Stars

on G2 Crowd

The Colorado Avalanche NHL team scales their Sales team with a Revenue Digital Assistant.

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[Our RDA] Sarah has allowed our Sales team spend more time in live conversations with people that have said, 'I'm interested. Contact me. I want to learn more.' She can take that information and determine what's the next best step for this specific customer at this specific time for this specific product.

Philip HornSenior Vice President of Sales and Service, Sacramento Kings

increase in opportunities

The Sacramento Kings unlocked millions in pipeline with their RDA.

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RESOURCES

Take a Look at Our Playbook

report

The 2023 Year-End Conversation Index

The 2023 Year-End Conversation Index is our benchmark report examining the performance of Generative AI-powered conversations for business use, with detailed insights and trends for buyer responsiveness to Conversica Revenue Digital Assistants across use cases, industries, and geographic regions.

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webinar

Sports Industry Roundtable

Hear from colleagues across the NFL, NBA, MLS, MLB, and NHL as they discuss utilizing the power of Generative AI in their marketing and sales outreach.

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report

2023 Sales Effectiveness Report

Conversica secretly shopped select mid-market and enterprise companies to track their sales effectiveness to touch and engage inbound leads.

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Ready to Meet Your Next Rookie of the Year?

Give us 15 minutes and we’ll show you how to change the game. Schedule a live demo to see a Revenue Digital Assistant in action.

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