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What Our Customers Say, Vol. 5 by Helena Chen    May 17, 2018

What Our Customers Say, Volume 5

What do our customers have to say about the Conversica solution? Check out recent reviews left by our current customers on app review sites such as Salesforce AppExchange, G2 Crowd, TrustRadius, and more.

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The Rise of AI Tools: Verticals to Watch, Part 3 by Conversica    May 16, 2018

In our previous post, we discussed how finance, insurance, and security companies are using AI to improve employee productivity and catch the bad guys before they commit a crime. In this post, part three of five, we’ll see how teachers are using AI to customize lesson plans, how media companies are harnessing AI for curating and creating content, and how e-commerce is using AI to make our lives easier.

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How Conversica engages prospects to identify interest by Conversica    May 11, 2018

In the series titled “Sales Tech Game Changers,” Smart Selling Tools founder, Nancy Nardin, asks sales tech executives to describe how their solution can change a sales organization in a significant way. The following interview features Conversica’s VP of Sales, Erroin Martin, on what makes Conversica’s AI technology invaluable for sales teams.

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Marketing’s Role is Changing from a Cost Center to a Revenue Center by Conversica    May 9, 2018

How does the rest of your organization view the marketing department? Is it seen as a cost center or a revenue center?

For years, the marketing team was treated as a cost center—it relied on traditional and expensive methods of reaching customers, such as advertising. However, over the past several years, that perception has shifted. Many organizations now regard marketing as a revenue driver. Read on to learn what’s responsible for that shift and what to do if your company still sees the marketing team as a cost center.

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The Rise of AI Tools: Verticals to Watch, Part 2 by Conversica    May 2, 2018

In part 1 of this series, we shared some ways industries such as healthcare and automotive are beginning to use artificial intelligence (AI). We also looked at the Internet of Things (IoT) and how AI will continue to improve the user experience of products such as wearables and smart devices (for example, Google Home).

It may be easy to understand the potential for artificial intelligence to improve how doctors diagnose diseases, and we’ve all seen plenty of news about smart cars and smart homes. But even traditional industries, such as finance and insurance, are starting to explore how they might benefit from AI. In this post, we’ll review some of the benefits AI has to offer these industries. We’ll also take a look at how AI is being used to protect us online and in the real world.

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