Conversica Blog

BLOG: Why Maturity in Conversational AI Matters

The term artificial intelligence (AI) is a lot broader than most people realize. AI is used in our homes to help us make our personal lives easier to manage, as well as in our jobs to help us get things done. An AI solution can be as complex as a virtual coworker...

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Blog: How Health and Wellness Companies Use Conversational AI

As businesses reopen and local restrictions put in place due to the pandemic ease, health and wellness companies need a scalable way to communicate with former members and potential new members. This can be tough for any organization, but especially for short-staffed...

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Blog: How Industries Across B2B and B2C Use Conversational AI

Conversational AI offers two primary benefits for businesses: personalization and scalability. These are especially helpful for customer-facing teams—such as Marketing, Sales, and Customer Success—who need to engage contacts in conversations that drive them towards...

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Blog: What Is Natural Language Processing (NLP)?

When it comes to technology, each advance is dependent on some other technological advance. For example, Conversational Artificial Intelligence (AI) automates two-way, human-like conversations at scale. But that capability requires a concert of technologies to enable...

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Blog: Human-Like Conversational AI: Past, Present, and Future

Conversational Artificial Intelligence (AI) is already a fixture in our personal and professional lives. From the personal virtual assistants that we use to play music and control our homes to professional virtual assistants that help us do our jobs, Conversational AI...

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Blog: What Are the Benefits of Conversational AI?

It wasn’t that long ago that artificial intelligence (AI) was viewed as science fiction. Today, most people interact with an AI without even realizing it—through apps, predictive software, analytics tools, and more. In fact, AI is becoming so commonplace that it’s...

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Blog: We Stand With the AAPI Community

By Jim Kaskade Like many of you, I can’t help but feel anxious, angry, and sad witnessing a number of hate crimes against Asian Americans and Pacific Islanders. This kind of violence and animosity has no place in our communities—and yet, it’s on the rise across our...

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Blog: The 4Ps of Effective Sales Follow-Up

We all know the story—Marketing generates leads, Sales follows up those leads in an attempt to gauge interest, answer questions, and convert them. But we also know it’s not always that simple. It takes speed, persistence, and tact to engage a lead in a two-way...

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Blog: Conversica Announces SOC 2 Compliance

It’s a new year, but Conversica’s teams are already hard at work—including our Security team which is happy to announce that we have successfully achieved SOC 2 Compliance. This announcement demonstrates our continued commitment to improving our products, services,...

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