Standard chatbots aren’t meeting enterprise buyers' expectations.

Powerfully Human™ Conversations at Scale

Variable-based conversation architecture offers complete customization in a fraction of the time. Scale personalization & segmentation without sacrificing performance.

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Why Conversation Management Matters

Choose Wisely: Conversation Architecture Directly Impacts Value

Human-like variability improves deliverability

Leverage all insights to improve relevancy

Create highly segmented conversations in no time

Conversica’s 1K+ prebuilt conversations & variable-based design offers client all the customization & better performance in a fraction of the time

Other solutions require clients build & maintain each conversation, limiting the volume and variation of personalized conversations supported

I can set up conversations/campaigns and know my leads are being followed up on. The creation of emails is brilliant as well since I don't have to spend a lot of time creating/writing email content.
Jill Marguette, Demand Gen Manager
The Power of Conversation Management

All Gain, No Pain with Conversica Conversation Management

Conversica takes a different approach to conversation management that harnesses the power of AI, maximizes performance & prioritizes time to value. No dedicated or specialized resources required.

Built to be Powerfully Human

Keep The Conversation Going: Not just a point-in-time engagement but a series of authentic, multi-turn conversations that don’t require human intervention to drive to the desired outcome.
  • Trained to execute common use cases, intelligent enough to understand & respond to complex, free form requests
  • Generates conversation dynamically for human-like variability that avoids spam filters & increases engagement rates
  • Understands and autonomously executes on contacts activities and account triggers to have a timely and relevant conversation
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Customize Without Compromise

Work Smart, Not Hard: Customize every aspect of a conversation, but do it efficiently with our unique conversation architecture.
  • Customize a handful of variables and Conversica dynamically generates each exchange
  • Trained and optimized to support over 1,000 common use cases, each tailored in just minutes
  • Easy to test and modify variables, subject lines and timing to optimize performance
Conversica pulls data and insights from CRM, Marketing Automation, AMB Platform and Customer Success Platforms to segment and personalize every conversation

Superhuman Scalability

Get More Personal: It’s easy to leverage insights to hyper-segment and deliver every contact the most meaningful multi-turn conversation.
  • Dynamically generates thousands of exchanges from a single set of business variables and parameters
  • Takes less time to set up & maintain, meaning you can support more, highly segmented conversations
  • So quick and easy you can deliver a unique and personalized experience for every activity and action
Conversica Dynamically Routes Contacts Based on variables, attributes and triggers Image
See What Users Have to Say
Read the Reviews
The Conversica Difference

Want Results? Conversation Design Matters

Finely segment and customize conversations without the burden of setting up and maintaining hundreds of exchanges per segment

Conversica: Better Performance & Best Time to Value

Customize every aspect of a conversation exchange and workflow to match your brand tone & objective

Variable-based conversations saves countless hours - so you can deliver more, tailored converations

Dynamically generate each exchange providing human-like variability & avoiding spam filters

Leverage account and contact insights for the most personalized and relevant exchanges

Other Solutions: Difficult to Administer & Poor Performance

“Fully Customizable” = You do all the work to write and maintain every conversation and workflow

It takes so long to create each conversation it’s hard scale to support segmentation needs of the business

Static exchanges, even if personalized, get caught in spam filters often

Conversations populated with pull fields from a single system are no better than a standard mass email tool

Conversica’s Conversation Editor
See How Conversation Customization Works
Conversica’s customizable variables act as the building blocks for all your RDA’s conversations. Tailor the specifics to your needs and the AI will take it and run. Simple.
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Conversica’s AI Platform Capabilities
Explore Our Conversation Management Capabilities
Conversica conversation management gives organizations a tool to efficiently segment, route, tailor & personalize each two-way communication, delivering a truly human-like experience, at scale.
Conversation Capabilities
Customize Conversations
Conversation Capabilities
Customize Conversations
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Library of Prebuilt Conversations
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Over 1K battle-tested conversations that are easily customized & can be up and running in days, not months
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Variable-Based Conversation Architecture
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Don’t write conversations from scratch - Define business variables & use the power of AI dynamically construct unique exchanges
3
Data Enrichment
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Use account and contact level insights from multiple sources to segment and personalize each conversation
4
Responding to Common Questions
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RDAs use AI to understand the question asked, search the client data and serve up the most relevant answer
5
Routing & Segmentation
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Leverage insights to dynamically route contacts to the most relevant conversation & further personalize each exchange
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Library of Prebuilt Conversations
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Over 1K battle-tested conversations that are easily customized & can be up and running in days, not months

Conversations built and optimized to influence and persuade

Conversica has over 700 prebuilt and trained conversations ready to deploy
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Variable-Based Conversation Architecture
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Don’t write conversations from scratch - Define business variables & use the power of AI dynamically construct unique exchanges

Customize every aspect of the conversation in just minutes

Conversica Variable Based Conversation Editor allows clients to define the business variables once that are used to dynamically generate hundreds of variations in each of the exchanges
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Data Enrichment
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Use account and contact level insights from multiple sources to segment and personalize each conversation

Use what you know to deliver an exceptional experience

Conversica pulls data and insights from CRM, Marketing Automation, AMB Platform and Customer Success Platforms to segment and personalize every conversation
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Responding to Common Questions
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RDAs use AI to understand the question asked, search the client data and serve up the most relevant answer

Deliver the answer, no intervention needed

Conversica Revenue Digital Assistants autonomously detect that a question is asked, analyze the intent of the at question, identify the best answer and respond all with no human intervention
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Routing & Segmentation
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Leverage insights to dynamically route contacts to the most relevant conversation & further personalize each exchange

Use account data and contact activities to segment

Conversica Dynamically Routes Contacts Based on variables, attributes and triggers Image

Conversations built and optimized to influence and persuade

Conversica has over 700 prebuilt and trained conversations ready to deploy

Customize every aspect of the conversation in just minutes

Conversica Variable Based Conversation Editor allows clients to define the business variables once that are used to dynamically generate hundreds of variations in each of the exchanges

Use what you know to deliver an exceptional experience

Conversica pulls data and insights from CRM, Marketing Automation, AMB Platform and Customer Success Platforms to segment and personalize every conversation

Deliver the answer, no intervention needed

Conversica Revenue Digital Assistants autonomously detect that a question is asked, analyze the intent of the at question, identify the best answer and respond all with no human intervention

Use account data and contact activities to segment

Conversica Dynamically Routes Contacts Based on variables, attributes and triggers Image
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Customize Body Copy
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Define business variables and pull fields that are combined with standard phrase packages to dynamically generate each exchange
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Modify Subject Lines
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Grab their attention by changing the subject line for different attempts
3
Add Calendar and Tracking Links
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Make it easy to schedule appointments and get access to resources while tracking each click-add the link variables
4
Modify Delivery Schedule
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Customize outreach schedule modifying timing and removing attempts as needed to meet business needs
5
Customize Lead Status and Next Action
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Change and customize how responses are classified and actioned to match your business processes
1
Customize Body Copy
arrow
Define business variables and pull fields that are combined with standard phrase packages to dynamically generate each exchange

Customize each exchange without writing a single message

Conversica Variable Based Conversation Editor allows clients to define the business variables once that are used to dynamically generate hundreds of variations in each of the exchanges
2
Modify Subject Lines
arrow
Grab their attention by changing the subject line for different attempts

Leverage pull fields to add personalization to subject lines

Conversica empowers clients to modify the subject lines based on attempt
3
Add Calendar and Tracking Links
arrow
Make it easy to schedule appointments and get access to resources while tracking each click-add the link variables

Track when a link is clicked and by whom

Conversation Editors allows for calendar links
4
Modify Delivery Schedule
arrow
Customize outreach schedule modifying timing and removing attempts as needed to meet business needs

You control the timing and number of attempts

5
Customize Lead Status and Next Action
arrow
Change and customize how responses are classified and actioned to match your business processes

Tailor lead status by conversation

Customize Lead Classification and Status to match your business need

Customize each exchange without writing a single message

Conversica Variable Based Conversation Editor allows clients to define the business variables once that are used to dynamically generate hundreds of variations in each of the exchanges

Leverage pull fields to add personalization to subject lines

Conversica empowers clients to modify the subject lines based on attempt

Track when a link is clicked and by whom

Conversation Editors allows for calendar links

You control the timing and number of attempts

Tailor lead status by conversation

Customize Lead Classification and Status to match your business need
See a Conversica Conversation in Action

Frequently Asked Questions

How can I segment my leads with Conversation Rules?

With Conversation Rules, you can select the appropriate conditions and logical operators from your integrated system. This allows you to route leads depending on specific values that are important to you.

When reviewing my conversations, how do I know what I can customize?

Each Conversica conversation contains a variety of variables. While carefully curated by our Conversation specialists, these variables are defined and highlighted by color in the Conversation Editor, so you can made edits and see the changes applied to the conversation example right away.

How does the RDA know how to answer customer questions?

With Conversica Answers, our AI technology analyzes the response, going beyond identifying key words or phrases and reviews the entire context of the incoming response for a question. After reviewing the custom answers you have provided, the AI-powered assistant is able to confidently select the best answer to keep the conversation going.

How can I tell what my RDA is going to send customers?

The Conversica Conversation Editor is your one-stop-shop to explore what your RDA will send to customers and when in their journey. Conversations are represented as a series of exchanges, or building blocks, which help you to understand the conversation flow, key settings, and possible actions. To help you visualize each conversation’s flow and function, Conversica displays your Conversations within your Dashboard.

More Features

Explore Other Capabilities

Discover all the pieces that make our platform the most advanced in the industry.

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Natural Language Processing

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Omni Channel Multi-Language

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Integrations

Report

Reports and Analytics Dashboards

See Our Powerfully Human Conversations in Action
Give us 15 minutes and we’ll show you how our Natural Language Processing technology works in real life. Schedule a live demo today.