Conversica Honored in Deloitte’s 2019 Technology Fast 500 North America for Another Year of Strong Growth

Continued Growth Demonstrates an Enduring Commitment to Delivering an Augmented Workforce

FOSTER CITY, Calif. — November 12, 2019 — Conversica, Inc., the leader in Intelligent Virtual Assistants for Customer Engagement, today announced that it has again been named to Deloitte’s Technology Fast 500, a listing of the 500 fastest-growing technology, media, telecommunications, life sciences, and energy technology companies in North America. Conversica was nationally ranked 421 on the prestigious list, based on the percentage of revenue increase over the last three years (2015-2018). Conversica grew 216% during this period.

This is the second consecutive year Conversica was included among this esteemed group. Conversica was previously listed on Deloitte’s Technology Fast 500 in 2018 ranking 484 with 152% growth.

“It’s an honor to be recognized as one of the fastest-growing companies in North America,” said Jim Kaskade, Chief Executive Officer of Conversica. “We started this journey over a decade ago. Today, we are the only company to have helped organizations unlock over 20 billion dollars in revenue by augmenting workforces across revenue-generating teams.

“We know that the secret to our success is due to the success of our customer base. Their success fuels our belief that every business professional will benefit from having an intelligent (not to mention, polite, pleasant, punctual, and persistent) virtual assistant to help them be more productive and simply happier in their job.”

This is the most recent nod in a year full of recognition for the company. Conversica has won notable awards for strong financial performance and growth, coupled with global recognition for its technology innovation including:

Financial Performance and Growth

  • Inc. 5000 Fastest-Growing Private Companies in America for the fourth year in a row
  • San Francisco Business Times Fast 100 list for the third consecutive year
  • Silicon Valley Business Journal’s list of the Fastest-Growing Private Companies in Silicon Valley

Technical Depth and Innovation

“These industry accolades reflect Conversica’s momentum as we approach year-end,” Kaskade explained. “Conversica pioneered the category that directly augments today’s workforce, and it is gratifying to see that the marketplace is recognizing and embracing our vision.”

An augmented workforce is driven by matching business professionals with Intelligent Virtual Assistants powered by Artificial Intelligence (AI) and automation technologies that streamline processes and create more efficient workforces. When an augmented workforce is adopted in customer-facing teams like sales, marketing and customer success, organizations can have a direct impact on top-line growth. Conversica is committed to augmenting teams via Intelligent Virtual Assistants for customer engagement scaling human interactions that attract, retain, and grow customers.

“Does Conversica power the largest augmented workforce in the world? We’re proudly leading the charge,” said Kaskade.

About Deloitte’s 2019 Technology Fast 500

Now in its 25th year, Deloitte’s Technology Fast 500 provides a ranking of the fastest-growing technology, media, telecommunications, life sciences, and energy tech companies — both public and private — in North America. Technology Fast 500 award winners are selected based on the percentage of fiscal year revenue growth from 2015.

In order to be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company’s operating revenues. Companies must have base-year operating revenues of at least $50,000 and current-year operating revenues of at least $5 million. Additionally, companies must be in business for a minimum of four years and be headquartered within North America.

About Conversica

Conversica pioneered the category of Intelligent Virtual Assistants for Customer Engagement, helping organizations attract, grow and retain customers. First launched in 2009, the flagship Conversica® Sales AI Assistant has over a decade of expertise helping companies find and secure customers more quickly and efficiently by autonomously contacting, engaging, qualifying and following up with leads via natural, two-way conversations. Reaching out to over 100 million people on behalf of thousands of companies, Conversica’s AI Assistants are built on a proven and patented intelligent automation platform integrating natural language understanding (NLU), decision and policy management, natural language generation (NLG), autonomous action chains and deep learning capabilities that engage prospects over multiple communication channels and in multiple languages. Conversica was founded in 2007 and is headquartered in Foster City in Silicon Valley with additional US offices in Seattle, Bellingham and Kansas City, as well as offices in Chile and the UK. Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital.

To learn more, visit conversica.com and follow the company on Twitter, LinkedIn and Facebook.

Media Contact for Conversica:

Deborah Mullan

Conversica

[email protected]

Conversica Appoints Jim Kaskade as Chief Executive Officer

The Leader in Intelligent Virtual Assistants for Customer Engagement Poised for Next Stage of Growth

FOSTER CITY, Calif. — October 28, 2019 — The Board of Directors for Conversica, Inc., the leader in Intelligent Virtual Assistants for customer engagement, announced today that Jim Kaskade has been appointed Chief Executive Officer, effective immediately.

Jim Kaskade brings a wealth of experience scaling companies and growing revenues, having led businesses ranging from $50M to $1B. Most recently he served as the CEO of Janrain, a customer identity and access management SaaS company serving the enterprise global 2000, which was acquired by Akamai Technologies in January 2019.

Prior to Janrain, Jim was the Vice President and General Manager for Computer Sciences Corporation (CSC), one of the largest global IT service providers, where he was responsible for a P&L of $1B in revenue, leading a 7,000-employee business unit responsible for delivering digital applications across a broad number of verticals. Prior to that, Jim was responsible for a P&L of $250M revenue, leading a 1,000-employee business unit responsible for advanced big data and analytic applications.

“Conversica created the category it operates within, realizing more than $20 billion in revenue for its customers thus far,” said Jim Kaskade, Chief Executive Officer of Conversica. “This milestone is really just the beginning of a new chapter to what lies ahead for our company. I’m excited to bring a different class of experience to transition the company to its next phase of growth from what is a fantastic position of market adoption already.”

“What drew me to Conversica was its level of maturity and robustness in its implementation of AI that solves a real business problem,” said Kaskade. “Automating the routine, repetitive but important tasks that typically plague workforce productivity and performance, can elevate customer-facing teams to unprecedented heights. Conversica is leading the charge, revolutionizing the very nature of how business gets done.”

Conversica is one of the most celebrated Artificial Intelligence companies in the world, with accolades received for technical innovation and financial growth. Awards include Fast Company Top Ten Most Innovative AI Companies in the World 2019, Deloitte Fast 500, San Francisco Business Times Fast 100, Marketo Technology Partner of the Year 2019, and as a Gartner Cool Vendor, among many others. The company has also been named as an Inc. 5000 Fastest Growing Business four years in a row.

About Conversica

Conversica pioneered the category of Intelligent Virtual Assistants for customer engagement, helping organizations attract, grow and retain customers. First launched in 2009, the flagship Conversica® Sales AI Assistant has over a decade of expertise helping companies find and secure customers more quickly and efficiently by autonomously contacting, engaging, qualifying and following up with leads via natural, two-way conversations. Reaching out to over 100 million people on behalf of thousands of companies, Conversica’s AI Assistants are built on a proven and patented intelligent automation platform integrating natural language understanding (NLU), decision and policy management, natural language generation (NLG), autonomous action chains and deep learning capabilities that engage prospects over multiple communication channels and in multiple languages. Conversica was founded in 2007 and is headquartered in Foster City in Silicon Valley with additional US offices in Seattle, Bellingham, and Kansas City; as well as offices in Chile and the UK. Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital.

To learn more, visit conversica.com and follow the company on Twitter, LinkedIn and Facebook.

Media Contact for Conversica:

Deborah Mullan

Conversica

[email protected]

Conversica Sales AI Assistant Wins 2019 Product of the Year Award for Sales and Marketing Technology by Business Intelligence Group

Leader in Intelligent Virtual Assistants for Business Honored for Product and Technical Innovation

FOSTER CITY, Calif. — September 5, 2019 — Conversica, the leader in Intelligent Virtual Assistants for business, announced today it is the winner of a 2019 Product of the Year Award for Sales and Marketing Technology by the Business Intelligence Group, also known as The Sammys. This award honors organizations and products helping to solve the challenges organizations face connecting and collaborating with prospects and customers.

“We are extremely proud to be among a shortlist of companies and technologies noted for driving major change in sales and marketing organizations worldwide,” said Alex Terry, Chief Executive Officer for Conversica. “The prominent industry recognition we’ve received thus far in 2019 is evidence of the need for intelligent virtual assistants to augment a workforce, particularly for front-office revenue-generating functions such as sales and marketing.”

The Business Intelligence Group seeks and rewards those with vision, creativity, and persistence; all hallmarks found in the world’s leading companies and individuals.

“The evolution of sales and marketing technologies is accelerating as our daily purchasing routines change,” said Maria Jimenez, Chief Nominations Officer, Business Intelligence Group. “We are proud to reward and recognize Conversica for their innovation and dedication to helping both the organization using their technology and ultimately the consumer.”

This award comes on the heels of other prominent industry recognition this year, including the Constellation ShortList for Sales Productivity Solutions Q3 2019; The Inc. 5000 List of the Fastest-Growing Private Companies in America; Fast Company’s Most Innovative AI Companies in the World 2019; Marketo Technology Partner of the Year 2019; Digiday Technology Awards finalist in the “Best Sales Automation Tools and Platform” category; and The AIconics Awards finalist for “Best Innovation in Intelligent Automation” and “Best Application of AI for Sales and Marketing.” 

Driving toward a future where every businessperson can benefit from an Intelligent Virtual Assistant, Conversica automates routine and tedious – but important – interactions and tasks, thus freeing businesspeople to do the higher value work they enjoy and together delivering better business outcomes. Conversica Sales AI Assistants are used by over 1,600 companies worldwide.

For more information on our honors and awards, please view our blog post here.

 

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.

 

About Conversica

Conversica is a leading provider of Intelligent Virtual Assistants for business, helping organizations augment their workforce to attract, grow and retain customers. The flagship Conversica® Sales AI Assistant helps companies find and secure customers more quickly and efficiently by autonomously contacting, engaging, qualifying and following up with leads via natural, two-way conversations. Employed by more than 1,600 companies worldwide, Conversica’s AI Assistants are built on a proven and patented platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage prospects over multiple communication channels and in multiple languages. Recognized by Gartner as a Cool Vendor, Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital and is headquartered in Foster City, CA.

To learn more, visit conversica.com and follow the company on Twitter, LinkedIn and Facebook.

 

Conversica Media Contact:

Deborah Mullan

(650) 239-0354

[email protected]

 

Conversica Named to Constellation ShortList for Sales Productivity Solutions

Leader in Intelligent Virtual Assistants for Business Captures Repeat Wins
and Industry Recognition

FOSTER CITY, Calif. — August 26, 2019 — Conversica, Inc., the leader in Intelligent Virtual Assistants for business, announced today that is has been named to the Constellation ShortList™ for Sales Productivity Solutions in Q3 2019. This is the second consecutive time Conversica has appeared on the Constellation ShortList in this category. This award recognizes software and applications that allow sales professionals to maximize their performance and productivity.

Constellation Research, a respected technology research and advisory firm based in Silicon Valley, determines its list by inquiries and interviews with the nominees’ clients and partners; while also factoring in market share and internal research. This recognition signifies Conversica’s dedication to providing solutions that optimize a sales team’s performance and productivity.

“We are honored to be named to Constellation’s ShortList for Sales Productivity Solutions for the second time in a row,” said Alex Terry, CEO of Conversica. “I am proud to lead an organization that is one of the most celebrated artificial intelligence companies shaping the future of work. This year’s recent honors demonstrate to Conversica employees, customers, and partners that we are making great strides in technical innovation and financial growth.”

This award comes on the heels of other prominent industry recognition this year, including The Inc. 5000 List of the Fastest-Growing Private Companies in America for the fourth year in a row; Fast Company’s Most Innovative AI Companies in the World 2019; Marketo Technology Partner of the Year 2019; Digiday Technology Awards finalist in the “Best Sales Automation Tools and Platform” category; and The AIconics Awards finalist for “Best Innovation in Intelligent Automation” and “Best Application of AI for Sales and Marketing.”

Driving toward a future where every businessperson has an Intelligent Virtual Assistant, Conversica automates the routine and tedious – but important – interactions and tasks, thus freeing business people to do the higher value work they enjoy and together delivering better business outcomes.

The complete Constellation ShortList portfolio for Q3 can be found here. For more information on each of our honors and awards read our blog here.

 

About Conversica
Conversica is a leading provider of Intelligent Virtual Assistants for business, helping organizations augment their workforce to attract, grow and retain customers. The flagship Conversica® Sales AI Assistant helps companies find and secure customers more quickly and efficiently by autonomously contacting, engaging, qualifying and following up with leads via natural, two-way conversations. Employed by more than 1,500 companies worldwide, Conversica’s AI Assistants are built on a proven and patented platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage prospects over multiple communication channels and in multiple languages. Recognized by Gartner as a Cool Vendor, Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital and is headquartered in Foster City, CA.

To learn more, visit conversica.com and follow the company on Twitter, LinkedIn and Facebook.

Conversica Media Contact:
Deborah Mullan
(650) 239-0354
[email protected]

For the Fourth Consecutive Year, Conversica is Named to the Inc. 5000 List of Fastest-Growing Private Companies in America

Prestigious List Again Honors Leader in Intelligent Virtual Assistants for Business

FOSTER CITY, Calif. — August 15, 2019 — Conversica, Inc., the leader in Intelligent Virtual Assistants for business, announced today that is has been named to the Inc. 5000 list for 2019, the most prestigious ranking of the nation’s fastest-growing private companies. This is the fourth consecutive year that Conversica, maker of the flagship Conversica Sales AI Assistant, has been included on the Inc. 5000 list. Appearing first in 2016 and ranked at #3971, just four years later, Conversica rose 2028 spots to rank at #1943 on the Iist, with revenue growth of 206 percent over the past three years. 

Conversica is one of the most celebrated artificial intelligence companies shaping the future of work, and this latest honor from Inc. is the most recent nod for the company’s technical innovation and financial growth. Other honors this year for Conversica include Fast Company’s Most Innovative AI Companies in the World 2019 and being named Marketo Technology Partner of the Year 2019.

According to Inc., “Not only have the companies on the 2019 Inc. 5000 been very competitive within their markets, but the list as a whole shows staggering growth compared with prior lists. The 2019 Inc. 5000 achieved an astounding three-year average growth of 454 percent, and a median rate of 157 percent. The Inc. 5000’s aggregate revenue was $237.7 billion in 2018, accounting for 1,216,308 jobs over the past three years.” 

“We are honored to be among an elite group of companies that have demonstrated consistently remarkable growth year over year,” said Alex Terry, Chief Executive Officer of Conversica. “Conversica is steadfast in its pursuit of making Intelligent Virtual Assistants a valuable and powerful differentiator for our customers. We have already helped customers generate over $20 billion in revenue as a result of using our AI Assistants. When companies think about the future of work and augmenting their workforces to be more productive and happier in their jobs, they should think of Conversica first.”

Driving toward a future where every business person has an Intelligent Virtual Assistant, Conversica automates the routine, tedious but important interactions and tasks, thus freeing business people to do the higher value work they enjoy and together driving toward better business outcomes.

Complete results of this year’s Inc. 5000 can be found at www.inc.com/inc5000.

About Inc. Media
Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today’s innovative company builders. Inc. took home the National Magazine Award for General Excellence in both 2014 and 2012. The total monthly audience reach for the brand has been growing significantly, from 2,000,000 in 2010 to more than 18,000,000 today. For more information, visit www.inc.com. 

The Inc. 5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates the remarkable achievements of these companies. The event also offers informative workshops, celebrated keynote speakers and evening functions.

For more information on Inc. and the Inc. 5000 Conference, visit http://conference.inc.com/.

About Conversica
Conversica is a leading provider of Intelligent Virtual Assistants for business, helping organizations augment their workforce to attract, grow and retain customers. The flagship Conversica® Sales AI Assistant helps companies find and secure customers more quickly and efficiently by autonomously contacting, engaging, qualifying and following up with leads via natural, two-way conversations. Employed by more than 1,500 companies worldwide, Conversica’s AI Assistants are built on a proven and patented platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage prospects over multiple communication channels and in multiple languages. Recognized by Gartner as a Cool Vendor, Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital and is headquartered in Foster City, CA.

To learn more, visit conversica.com and follow the company on Twitter, LinkedIn and Facebook.

Conversica Media Contact:
Deborah Mullan
(650) 239-0354
[email protected]

Conversica Delivers Advanced New Capabilities That Give Business Users Even More Freedom and Flexibility to Personalize AI-Powered Conversations with Prospects and Customers

Now Available in Conversica’s Latest Release: A Next-Generation Conversation Editor, User Profiles for Setting User Access Controls, an Expanded Conversation Library, and Visualizations of Conversation Flows

FOSTER CITY, Calif. — August 12, 2019 — Conversica, Inc., a leading provider of Intelligent Virtual Assistants for business, today announced significant advancements to its conversational AI platform which powers millions of front-office conversations between people and Conversica’s AI Assistants. These new enhancements are part of an ongoing effort to give business users the freedom and the flexibility to personalize conversations while still benefiting from the hundreds of proven pre-built conversations that allow Conversica AI Assistants to be productive from day one.

Through easier-to-use interfaces and more controls over the Conversica AI platform and the conversations it powers, business users can focus more precisely on the purpose of each conversation they wish to deploy while Conversica’s data science and engineering teams make sure the conversations result in faster time to value and greater business outcomes.

“Our design philosophy centers around our AI Assistants being easy to use and productive from day one. These innovative product enhancements are proof that we’re putting these ideas into action as we continue to build out our award-winning platform,” said Alex Terry, Chief Executive Officer for Conversica. “We’re placing the power of AI within reach for every Marketing, Sales, and Customer Success department and enabling those teams to engage their prospects and customers with highly personalized and nuanced conversations at scale.”

Driving toward a future where every business person has an Intelligent Virtual Assistant, Conversica automates the routine, tedious but important interactions and tasks; thus, freeing business people to do the higher value work they enjoy and together driving toward better business outcomes.

To continue to deliver on this promise, Conversica now includes a next-generation Conversation Editor, which is a stunning new administrative interface for configuring AI-powered conversations and visualizing conversation flows; User Profiles, which provide easier management of user access control over the administrative interface; an expanded library of conversation types; and additional integrations with third-party software.

Along with today’s release, the company is also pre-announcing Conversica Answers, a new client-facing capability that detects and responds to frequently asked questions. Conversica Answers enables Conversica AI Assistants to respond to common questions from sales leads and customers with tailored answers, encouraging a natural, progressive conversation that delivers a better experience while advancing a conversation. This capability will be available later this year.

Product Features Include:

Next Generation of Conversation Editor – A completely reimagined administrative user interface (UI) for Conversica AI Assistants. The Conversation Editor provides business users with a visual representation of AI-powered conversations and enables the configuration of settings at each step in a conversation’s flow, with intuitive navigation and actionable parameters for each conversation.
New User Profiles Capability – The new User Profiles functionality includes the ability to set configuration and access privileges by profile, user and group. Enhanced user profile management improves ease of use and security, as business users are granted access only to those elements of the administrative UI that are relevant to their job function. This is particularly helpful for larger teams and companies that employ more than one AI Assistant.
Expanded Library of Conversation Types and Third-Party Integrations – Conversica is also delivering an expanded library of conversation types and more and deeper turnkey integrations with third-party applications. These features enable Conversica’s AI Assistants to engage in a wider variety of conversations and solve more complex problems for our customers. Like all of Conversica’s Skills and Conversations, the newly added conversations are crafted using best practices and work right “out of the box” but they can also be customized and personalized by each customer.

Early users of these new features see the immediate value of being able to personalize conversations and engage with prospects sooner. According to Emily Ketchum, Senior Manager, Global Marketing Operations for Fuze, “The ability to easily personalize conversations has allowed us to tailor responses with a high degree of specificity. We are able to communicate more relevant information to our prospects, helping to engage them and move them through the funnel more rapidly. The Conversation Editor is so easy to use we can very quickly make changes to fine-tune our nurture process.”

Conversica puts more flexibility in the hands of business users by enabling them to design and deploy intelligent, customer-focused AI conversations in response to dynamic business conditions without involving IT departments. Proprietary engineering and data science practices ensure that Conversica-powered customer interactions perform effectively and enable business users to focus directly on the purpose of each deployed conversation and to ultimately achieve improved business outcomes.

About Conversica
Conversica is a leading provider of Intelligent Virtual Assistants for business, helping organizations augment their workforce to attract, grow and retain customers. The flagship Conversica® Sales AI Assistant helps companies find and secure customers more quickly and efficiently by autonomously contacting, engaging, qualifying and following up with leads via natural, two-way conversations. Employed by more than 1,500 companies worldwide, Conversica’s AI Assistants are built on a proven and patented platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage prospects over multiple communication channels and in multiple languages. Recognized by Gartner as a Cool Vendor, Conversica is a portfolio company of Providence Equity, Kennet Partners and Toba Capital and is headquartered in Foster City, CA.

To learn more, visit conversica.com and follow the company on Twitter, LinkedIn and Facebook.

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Media Contact for Conversica:
Deborah Mullan
Conversica
[email protected]