SAN MATEO, Calif., September 27, 2023 – Conversica, Inc., the leading provider of AI-powered conversation automation solutions for enterprise revenue teams, received the top partner award and had a significant presence at 2023 Dreamforce held in San Francisco from September 12-14, 2023.
As part of the exclusive Salesforce AI Cloud Ecosystem of Trust partner group, Conversica was honored with the prestigious Salesforce Partner Innovation Award for its leading Conversational AI solutions designed for the Manufacturing, Auto, and Energy spaces. The award places Conversica in the top 1% of all Salesforce Partners and highlights its innovative approach to nurturing and priming Sales leads specifically generated for Leica Geosystems, part of Hexagon.
Conversica’s high-profile presence at Dreamforce included a feature in Salesforce CEO Marc Benioff’s main stage keynote address, participation in 10 key events, and collaboration sessions and events with Deloitte and the Salesforce Ignite Team. One of the key highlights was the daily presentation of the closed pilot, which demonstrates the proof-of-concept integration of Conversica’s RDAs with Salesforce’s Einstein Gen AI, in the AppExchange Landing.
This innovative project showcases the immense potential of combining these solutions to enhance sales, marketing, and customer experience activities through customized, open-ended two-way conversations that fundamentally transform CRM dynamics across the entire customer lifecycle.
“This year’s Dreamforce has firmly established AI as the focal point of the technology landscape. Collaborating with Salesforce and participating in projects that provide a vision for the future of AI elevates Conversica’s solutions to a new level,” said Jim Kaskade, CEO of Conversica. “This year, Conversica unveiled three joint initiatives with Salesforce. Dreamforce underscored the robust partnership between our companies, both equipped with potent solutions set to transform customer interactions.”
Conversica’s AI-powered Digital Assistants supercharge revenue teams for growth. They enable Marketing, Sales, and Customer Success teams to acquire untapped revenue through perfectly structured conversations. With billions of human interactions spanning more than a decade, Conversica’s AI Assistants have learned to influence and persuade customers and prospects throughout the customer journey lifecycle. Unlike chatbots, they are powerfully human and can hold meaningful conversations at every touchpoint. They fuel the conversations that create brand loyalty and maximize every revenue opportunity, even the ones you don’t see. They know how to say just the right thing at just the right time to help grow revenue, improve customer experience, reduce costs, increase operational efficiencies, and build brand awareness. Conversica’s Conversation Automation platform is used by leaders nationwide to get the conversation going and build the workforce of the future, today.
To learn more, visit conversica.com and follow the company on Twitter, LinkedIn and Facebook.
Conversica Media Contacts
Meriane Morselli, on behalf of Conversica