Conversica named a Leader in The Forrester Wave™: Conversation Automation Solutions for B2B, Q1 2024

Conversica for Sports, Media & Entertainment

Maximize your efforts and transform your fan engagement strategy by leveraging conversational AI. With Conversica, you can elevate fleeting interest into unwavering loyalty, delivering tailored interactions to every fan or Season Ticket Member. Conversica’s proven approach empowers you to cultivate a dedicated fan base that remains steadfast through every game, ensuring victory not only on the field but also in fostering enduring connections off the field.

  • Never miss a potential opportunity
  • A personal touch, every time
  • Forge a long term relationship


Transform Fan Engagement with Conversica for Sports, Media & Entertainment

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Conversation AutomationSports, Media & Entertainment
Published 05/13/24
1 minutes read

Pump Up Fan Engagement and Unlock Hidden Revenue

Never Miss a Potential Opportunity

Dynamically engage with polite, casual persistence to ensure no interest goes untouched or unnoticed.

A Personal Touch Every Time

Personalized, human-like 1-on-1 dialogue engineered to increase loyalty and reveal opportunities across your entire fanbase.

Forge a Long-Term Relationship

An AI-powered concierge that knows their preferences, apprises them of current offerings, and provides a tailored experience to boost long term value.

Any Time, Any Device

Top Use Cases

  1. Revitalize Your Fanbase
    Dive into the Game and Win Back Your Fans
    Conversica enables tailored conversations to reconnect with previous fans, sporadic single-game game buyers, recent attendees, ticket transfers, lapsed Season Ticket Holders, and anyone who ultimately transacted with you.
  2. Generate Fan Interest
    And Maximize Outreach
    Conversica’s Ticket Sales Revenue Digital Assistant empowers you to connect with outbound B2B prospects that align with your target profile, composed primarily of those yet-to-engage with your team. Amplify net-new Premium Ticket opportunities without overextending resources.
  3. Ignite Passion
    Cultivate Interest Among Pre-Engaged Fans
    Conversica’s Ticket Sales Revenue Digital Assistant bolsters engagement by reaching out to prospects who have shown interest but haven’t been contacted. Target those engaging in website visits, ticket interest forms, mobile app users, contests and promotion entries, and social media interactions – to name a few sources.
  4. Resolve Outstanding Balances
    Overdue Ticket Payment
    Manage overdue payments and update payment information, including tedious interactions such as solidifying payment acquisition before tickets are suspended.
  5. Boost Loyalty
    Through Ticket Renewal Requests
    Engage clients nearing contract expiration to assess renewal interest with renewal options and auto-renew reminders, ensuring informed and supported Season Ticket renewals. Additionally, provide timely reminders and subscription adjustment assistance for maximum awareness.
  6. Elevate Ticket Membership
    Expand and Upsell Membership Base
    Encourage current Season Ticket Members to explore new offerings, including seat upgrades, enhanced seating options, and opportunities for cross-selling to their networks of family, friends, and colleagues.
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