While many businesses continue to struggle to attract customers, others are finding it hard to manage operational costs as revenues deflate and their base of customers decline. Not so for the telecommunication industry. Telecom is perceived to be one of the few industries that have actually grown stronger during the economic fallout of COVID-19.
However, this has also resulted in a significant challenge for telecom providers. In many cases, sales, support, and customer service organizations within telecom companies are struggling to keep up with the demand for their services.
Explore this short eBook to learn how an Intelligent Virtual Assistant can augment revenue-generating teams within the telecommunications industry.