Standard chatbots aren’t meeting enterprise buyers' expectations.
Webinar

The Augmented Workforce: A Maturity Model for Intelligent Virtual Assistant Adoption

This webinar illustrates the evolution of intelligent virtual assistants. Many businesses begin to augment their workforce at the early stage, using basic chatbot tools, and find that they miss out on the benefits that accrue across departments and across metrics with maturing AI solutions. As an enterprise becomes more mature in its use of AI and other emerging technologies, a wide spectrum of use cases opens up that expands the options for human/virtual assistant collaboration.

In this webinar, 451 Research and Conversica explore the evolution from chatbots to intelligent virtual assistants.

Webinar

The Augmented Workforce: A Maturity Model for Intelligent Virtual Assistant Adoption

This webinar illustrates the evolution of intelligent virtual assistants. Many businesses begin to augment their workforce at the early stage, using basic chatbot tools, and find that they miss out on the benefits that accrue across departments and across metrics with maturing AI solutions. As an enterprise becomes more mature in its use of AI and other emerging technologies, a wide spectrum of use cases opens up that expands the options for human/virtual assistant collaboration.

In this webinar, 451 Research and Conversica explore the evolution from chatbots to intelligent virtual assistants.

Key Takeaways:
The importance of understanding where your business sits on the continuum;
What you could be missing out on by stalling at early stages;
The upside potential when advanced IVA capabilities are implemented; and
How human performance is enhanced through greater scale, proactive outreach and interdepartmental collaboration.
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