Conversica named a Leader in The Forrester Wave™: Conversation Automation Solutions for B2B, Q1 2024

Adapt Seamlessly with Omni Channel AI

Revenue Digital Assistants™ can switch between channels and languages, delivering authentic exchanges that adapt to the contact’s preferences while driving to your end goal.

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Why Omni Channel, Multi-Language Matters

Adapt to Needs & Exceed Expectations

Keep the conversation moving across any channel

Build rapport with authentic local language dialog

Perceive and dynamically shift to match preferences

With Conversica, deliver the most authentic exchanges & adapt to changing preferences while autonomously driving to the desired outcome

Predefined, rigid dialogs that require human intervention to swap channels or languages interrupt the experience and frustrate customers

Conversica's virtual assistant has the persistence and yes, the personality, to break through and reach prospects.
Eric Dickmann - VP of Marketing, Sunview Software

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The Power of Omni Channel and Multi-Language

Take Personalization to the Next Level

Not just personalized content, we go one step further and adjust to contact and regional preferences to deliver the best conversational experience at every point in the lifecycle.

An Experience That Delights

RDAs build rapport & improve engagement at every point in the contact’s journey, adapting to changing needs automatically.
  • Stand out with human-like and personalized conversations in their preferred language
  • Keep up with the mobile mentality & move with the contact across mediums seamlessly
  • Don’t guess: perceive and remember contact preferences to deliver the best experience every time
Conversica Revenue Digital Assistants support a contacts journey from initial interest all the way through advocacy

Adapt to Keep the Conversation Going

Smart & flexible enough to transition mid-conversation to a different channel or language while driving toward the desired result.
  • No human intervention needed: RDAs adapt to changes in channel and language on the fly
  • With 9+ languages supported across channels, RDAs have personalized converations anywhere, anytime
  • Not just a basic translation, but exchanges adapted and localized to deliver human-like dialog
Seamlessly move from chat to email within a conversation

Flexibility Without the Work

Leverage the power of AI to generate unique exchanges in a variety of languages and tailored to the channel.
  • With Conversica you define ~20 business variables in the languages needed
  • The platform does the hard work to turn those variables into unique and personalized exchanges
  • Makies it a snap to conduct two-way conversations with leads all across the globe
Conversica Variable Based Conversation Editor allows clients to define the business variables once that are used to dynamically generate hundreds of variations in each of the exchanges
See why we’re a customer favorite
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The Conversica Difference

Context Switching: a Powerfully Human®️ Trait

Deliver a Powerfully Human experience, unique to each contact’s preferences without the administrative burden required from other solutions.

Conversica: Dynamic & Authentic

Conversica shifts context automatically to keep the conversation going, no human intervention needed

Delivers an authentic multi-cultural experience with conversations localized to match regional needs

Intelligent enough to perceive when preferences change & proactively adapt for the best experience

Extensive library of conversations, languages & channels makes supporting global deployments easy

Other Solutions: Robotic & Rigid

Dependent on your team to intervene when a contact changes their communication preferences

Simple language translations come off as robotic, negatively impacting the experience & engagement

Rigid and scripted engagement makes delivering a tailored and personalized experience impossible

Work adds up fast to manually create hundreds of exchanges in multiple languages and multiple channels

Live Demo
Watch the Omni Channel Experience in Action
CEO Jim Kaskade and Chief Development Officer Mark Jancola demonstrate how Conversica RDAs carry conversations across channels according to contact preferences.
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Conversica’s AI Platform Capabilities
Explore Conversica's Many Channels & Languages
Get all the details on the channels and languages available for Conversica Revenue Digital Assistants.
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Email that truly engages and drives action
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Email is still relevant, but it requires personalized, two-way exchanges that are adapted & optimized to the reader's preferences.
2
GPT powered webchat that feels natural
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A helpful resource to web visitors that supports self-service learning & progress visitors through the funnel, naturally capturing lead data and insights along the way.
3
SMS captures interest whenever, wherever
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Conversica combines the speed and convenience of text messaging with AI-powered conversations to conduct brief but meaningful engagements at scale.
4
Multi-language conversations for culturally relevant dialog
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Conversica doesn’t just translate our conversations. Each conversation is localized and tested by native speakers to ensure the most genuine and human-like engagement.
1
Email that truly engages and drives action
arrow
Email is still relevant, but it requires personalized, two-way exchanges that are adapted & optimized to the reader's preferences.

Powerfully Human Conversations at Scale

Personalized Communication that Stands Out Image
2
GPT powered webchat that feels natural
arrow
A helpful resource to web visitors that supports self-service learning & progress visitors through the funnel, naturally capturing lead data and insights along the way.

Dynamic Chat Over Scripted Bot

3
SMS captures interest whenever, wherever
arrow
Conversica combines the speed and convenience of text messaging with AI-powered conversations to conduct brief but meaningful engagements at scale.

Tailored for SMS with the Same Level of Personalization

Conversica can move between SMS and email within a single conversation
4
Multi-language conversations for culturally relevant dialog
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Conversica doesn’t just translate our conversations. Each conversation is localized and tested by native speakers to ensure the most genuine and human-like engagement.

Authentic Conversations in 9 Languages for Global Orgs

Not just translated, but localized for authentic messages, dynamically shifting between languages within a conversation

Powerfully Human Conversations at Scale

Personalized Communication that Stands Out Image

Dynamic Chat Over Scripted Bot

Tailored for SMS with the Same Level of Personalization

Conversica can move between SMS and email within a single conversation

Authentic Conversations in 9 Languages for Global Orgs

Not just translated, but localized for authentic messages, dynamically shifting between languages within a conversation

Frequently Asked Questions

What languages does Conversica currently offer conversations in?

English, Spanish, French, German, Japanese, Portuguese, Italian, and a variety of language variation dialects.

Yes, we currently support integration between website chat and Marketo/Salesforce, and plan to add additional CRM integrations over time. We realize you may have very specific opt-in rules and we will work with you to leverage this new capability in a way that honors your specifications.

Yes! With SMS First you can increase engagement with your prospects using the speed and convenience of starting conversations via SMS. Engaging customers quickly and with their preferred communication channel can result in increased revenue opportunities and an improved customer experience.

From the actual message content, to the subject line and your RDA’s signature, Conversica offers a variety of ways to make your emails fit your needs.

More Features

Explore Other Capabilities

Discover all the pieces that make our platform the most advanced in the industry.

Conversational AI Platform

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Omni Channel Multi-Language

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Conversation Management

Natural Language Processing

Start the Conversation. Request a Demo Today.
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