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AI-Driven Conversations Across Website Chat, Email, and SMS

Strike up a conversation with your customers and keep it going across multiple channels. Our AI Assistants communicate across website chat, email, and SMS to engage your customers and drive them towards the next best action to generate revenue.

Go beyond simple chatbots limited to real-time interactions and pre-programmed email nurture. AI Assistants offer the scale, persistence, and power to autonomously communicate in two-way, human-like conversations.

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Connected Communication at Every Stage in the Buyers’ Journey

Traditional chatbots and email nurture can only do what you program them to do sending scripted messages and following predefined playbooks. Conversica AI Assistants independently conduct AI conversations across website chat, email, and SMS, comprehending response and crafting messages that determine the next best action. No micromanagement required.

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Website Chat

Engage with your website visitors via chat to quickly direct them to the information they seek, gather contact info, and schedule meetings in real-time for your Sales team.

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Email

Email prospects, customers, and partners in a personalized, two-way interaction at scale to drive towards the next best action; whether that’s scheduling a Sales meeting, gauging interest to buy additional products or services, or politely but persistently collecting overdue payments.

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SMS

Ask your prospects and customers to opt-in to allow the Conversica AI Assistant to keep the conversation going via text message while they are mobile.

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One Solution to Support Omnichannel Communication

Your prospects and customers are tired of disjointed experiences. Conversica AI Assistants can begin a conversation via website chat and continue communication via email and SMS. Discover qualified opportunities and pass them to your customer-facing teams from any channel.

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Unparalleled Channel Validation, Deliverability, and Data Quality

Bad data yields unreliable delivery rates. AI Assistants automatically update your CRM or Marketing Automation Platform with any new contact information it learns. Ensure high deliverability rates with best-in-class channel validation, deliverability, and data quality capabilities built into the solution. Conversica uses one of the largest email quality networks to validate email addresses and avoid triggering spam filters.

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Alerts and Notifications to Keep the Team Informed

Your Marketing, Sales, and Customer Success teams and managers can rely on real-time alerts via email or SMS notifications that provide updates on contact status. Track hot leads, leads to review, or leads requiring further action. Keep your admins up to date regarding sent messages, open rates, bounces, and any errors needing attention.

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Easy Deployment and Faster Time to Value

Select from a best-practice library of 60+ skills and hundreds of AI conversations optimized for each channel—no need to write a single sentence. Our Conversation Editor allows you to personalize AI-powered conversations with business-specific language. Conversica AI Assistants can be deployed in just two weeks. AI-driven conversations are available in English, Spanish, German, Portuguese, French, and Japanese.

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“The results we have seen in fewer than 60 days are nothing short of eye-opening. Such an efficient tool with REAL bottom line results. We currently have identified through Conversica more than 75 HOT LEADS and have closed more the 20 leads. All while continuing to keep the funnel of new leads filled for our sales team.”

AI Assistants Are Your Best and Top Performing Teammates: Drive Engagement While Improving Visibility and Accountability

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Higher Quality LeadsWith Conversational Marketing

Capture more leads at the top of the funnel.

Engage with buyers at every stage of the buyer’s journey to find more hot leads in your funnel.

Drive 100% lead coverage to maximize marketing ROI.

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More Customers Faster With Conversational Sales

Find sales-ready leads faster, significantly reduce sales cycles and increase close rates.

Leads warmed by an IVA are up to 3x more likely to respond to Sales outreach.

Empower Sales to focus on what they do best: developing trusted relationships and closing business.

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Customers into Advocates With Conversational Customer Success

Provide relief to your highly leveraged account teams by promptly sending important messages and notifications. Engage customers at scale to schedule account reviews and collect product usage and NPS surveys.

Focus on building deeper relationships that help you stay ahead of retention and growth opportunities.

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Integrate Conversica With Your Existing Tech Stack

The Conversica platform supports over 50 integrations into the most popular MAP and CRM platforms and offers an open API for custom integration. Explore our Integrations Page to learn more.

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See What Conversica AI Assistants Can Do For You

Are you ready to identify hot leads faster, earlier in the sales cycle?

Schedule a demo to learn how adding a Conversica AI Assistant to your Sales team increases capacity, drives higher engagement rates, and ultimately generates more revenue for your business.