The Conversica Conversational AI platform integrates natural language processing (NLU and NLG), decision and policy management, business process automation, and deep learning capabilities to intelligently automate customer engagement across multiple digital communication channels and six different languages.
Drive Engagement Across Multiple Communication Channels and Alerts
Conversica AI Assistants engage with your prospects and customers across multiple channels—Website Chat, Email, and SMS—throughout the customer journey. Your Marketing, Sales, and Customer Success teams can rely on real-time alerts via email or SMS notifications that provide updates on contact status, sending volume, open rates, bounces, as well as error conditions.
Access to Domain-Specific Skill and Conversation Library
Sitting on top of the Conversational AI platform, Conversica offers a rich skill and conversation library that is purpose-built for Marketing, Sales, and Customer Success use cases. With over 60 skills and 600 conversations, Conversica also offers a Conversation Editor to fine-tune conversations to meet business-specific needs and relevance in every conversation.
Easily Fit Into Your Existing Technology Ecosystem
The Conversica's Conversational AI Platform supports over 50 integrations into the most popular MAP and CRM platforms and offers an open API for custom integration.
Monitor Your Performance With Powerful Dashboards and Reports
Measure performance of your customer lifecycle and monitor KPIs that matter to drive results. Conversica offers multiple dashboards and reports to view funnel performance whether you’re a manager or representative.
Speed Time to Value
No need to write a single line of code, write conversations from scratch, or build workflow logic into your platform. Already integrated into the Conversica platform, you can easily activate a Conversica AI Assistant with business-specific skills and conversations in just a couple of weeks and trained and ready to engage with prospects and customers on day 1.
Security & Privacy
Conversica is committed to maintaining the trust of our customers, which is why we put such an emphasis on privacy and security. We always do our best to keep your information and the information of our customers’ customers safe and secure. Conversica is SOC 2 compliant and follows GDPR and CCPA data privacy regulations.
Built on the Five Pillars of Intelligence
What makes a Conversica AI Assistant truly smart and human-like is that our Conversational AI platform is built on the 5 Pillars of Intelligence: Perceive, Understand, Decide, Act, and Learn.
See What Conversica AI Assistants Can Do For You
Are you ready to identify hot leads faster, earlier in the sales cycle? Looking to retain and grow your customer base? Get a demo to learn how adding a Conversica AI Assistant to your team increases capacity, drives higher engagement rates, and ultimately generates more revenue for your business.