The Only Enterprise Conversational AI Platform Accelerating Revenue Across the Customer Lifecycle

The Conversica Conversational AI platform powers our AI Assistants to act like digital team members helping Marketing, Sales, and Customer Success teams attract, acquire and grow customers at enterprise scale with human-like accuracy. No other provider comes close to Conversica’s ability to quickly implement and deploy AI Assistants, trained and ready to go their first day on the job.

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Unparalleled Conversational AI Platform

The Conversica Conversational AI platform integrates natural language processing (NLU and NLG), decision and policy management, business process automation, and deep learning capabilities to intelligently automate customer engagement across multiple digital communication channels and six different languages.

Digital Workforce

Conversica Conversational AI Platform empowers our AI Assistants to conduct dynamic, natural, human-like conversations.

Attract

Conversational Marketing

Acquire

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Conversational Sales

Grow

Conversational Customer Success

Languages English French Spanish German Portuguese Channels SMS Email Chat

Conversational AI Platform

Conversica’s cutting-edge Conversational AI Platform integrates industry-leading and over 10 years of expertise.

Perceive Understand Act Decide Learn Built-in Expertise Skills & Conversation LibraryConversation CurationHuman in the Loop Agility to Adapt Conversation & FAQ EditorConfigure Settings & AlertsReports & Analytics Industry-Leading AI Natural Language Decision & Policy Mgmt Business Process Automation Deep Learning Processing

Built-in Expertise

Leverage our extensive expertise to get to market faster with better results

Skills & Conversations Library

Conversica AI Assistants are easy to deploy thanks to a rich and extensive skill and conversation library, battle-tested by more than one billion interactions.

Conversation Curation

Conversica conversational scientists proactively define, design, and optimize the conversation workflow, content, variables, and intents, incorporating 10 years of best practices and learnings to maximize performance from day one.

Human in the loop

Conversica’s AI Training Desk is staffed by conversation scientists who continuously audit responses, refine intents and augment conversation workflows, so you don't have to.

Perceive

Natural Language Understanding (ability to perceive and understand) combined with Natural Language Generation (the ability to formulate human-like responses) is what gives Conversica AI Assistants the unique ability to engage contacts in dynamic, human-like, two-way conversations.

Understand

Conversica AI Assistants understand unstructured text in two-way conversations and interpret the contact's intent to determine the next best action.

Decide

Conversica AI Assistants make the right decision 98% of the time when determining when a lead is hot, when it needs direct attention, when to continue the conversation, and even when to stop messaging an uninterested contact.

Act

Once the Conversica AI Assistant makes a decision, it autonomously executes the next best action, which includes continuing the conversation, alerting a Salesperson, updating contact data in your CRM, or continuing the conversation at a later date.

Learn

Conversational AI Platform is built on 10 years of experience and over 1 billion transactions and is constantly improving itself through machine and deep learning, which means the AI platform is getting stronger every day.

Conversica’s platform powers the 5 Pillars of Intelligence and forms the foundation of our AI Assistants unprecedented accuracy and two-way, personalized engagements.

Data Services

Seamlessly integrate into your existing tech stack.

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Conversica’s platform powers the 5 Pillars of Intelligence and forms the foundation of our AI Assistants unprecedented accuracy and two-way, personalized engagements.

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Perceive

Conversica AI Assistants perceive when new contacts are added to your CRM, MAP, or database and quickly determine if they meet the campaign criteria and automatically enroll them if they do.

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Understand

Conversica AI Assistants understand unstructured text in two-way conversations and interpret the contact's intent to determine the next best action.

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Act

Once the Conversica AI Assistant makes a decision, it autonomously executes the next best action, which includes continuing the conversation, alerting a Salesperson, updating contact data in your CRM, or continuing the conversation at a later date.

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Decide

Conversica AI Assistants make the right decision 98% of the time when determining when a lead is hot, when it needs direct attention, when to continue the conversation, and even when to stop messaging an uninterested contact.

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Learn

Conversational AI Platform is built on 10 years of experience and over 1 billion transactions and is constantly improving itself through machine and deep learning, which means the AI platform is getting stronger every day.

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Industry-Leading AI

  • Natural Language Processing
  • Decision & Policy Mgmt
  • Business Process Automation
  • Deep Learning

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Innovative technology that empowers AI Assistants to autonomously engage prospects and customers in natural, two-way conversations—driving towards and executing the next best action.

Natural Language Processing
Natural Language Processing

Natural Language Understanding (ability to perceive and understand) combined with Natural Language Generation (the ability to formulate human-like responses) is what gives Conversica AI Assistants the unique ability to engage contacts in dynamic, human-like, two-way conversations.

Decision & Policy Management
Decision & Policy Management

Conversica conversation workflows incorporate standard processes and policies to define the next best action based on perceived intent for each engagement or exchange. Automated and consistent execution increases confidence, supports compliance policies, and enables prompt/persistent responses by the AI Assistant.

Business Process Automation
Business Process Automation

Pre-built conversation workflows automate the standard business process and automatically validate the health of the email address and execute the next best action which includes, responding to lead, triggering an automated workflow, sending an alert, changing lead status, and updating the CRM with new numbers found.

Deep Learning
Deep Learning

AI Assistants get smarter with time, leverage the latest Transformer models and our purpose-built neural network. The engine continuously learns and adapts to new data and guidance, improving outcomes over time.

Built-in Expertise

  • Skills & Conversation Library
  • Conversation Curation
  • Human in the Loop

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Leverage our extensive expertise to get to market faster with better results.

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Skills & Conversations Library

Conversica AI Assistants are easy to deploy thanks to a rich and extensive skill and conversation library, battle-tested by more than one billion interactions.

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Conversation Curation

Conversica conversational scientists proactively define, design, and optimize the conversation workflow, content, variables, and intents, incorporating 10 years of best practices and learnings to maximize performance from day one.

Marketecture-HumanInTheLoop
Human in the loop

Conversica’s AI Training Desk is staffed by conversation scientists who continuously audit responses, refine intents and augment conversation workflows, so you don’t have to.

Agility to Adapt

  • Conversation & FAQ Editor
  • Configure Settings & Alerts
  • Reports & Analytics

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Quickly customize conversations, set up alerts, and modify campaigns based on results.

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Conversation & FAQ Editor

Easily tailor the pre-built conversations and FAQs to match your company brand voice —all while retaining the best practices for high deliverability and engagement rates.

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Configure Settings and Alerts

Customize key settings and alerts from the Conversica dashboard. Define your AI Assistants persona, manage account settings, and manage alert settings for your team.

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Reports & Analytics

Monitor, compare and take action to optimize performance with tailored reports that measure performance and monitor the KPIs that matter most.

Data Services

Seamlessly integrate into
your existing tech stack.

50+ Integrations

salesforce
dynamic
hubspot
marketo
eloqua
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Digital Workforce

Conversica Conversational AI Platform empowers our AI Assistants to conduct dynamic, natural, human-like conversations.

Attract

Conversational Marketing

Acquire

male-avatar

Conversational Sales

Grow

Conversational Customer Success

Channels

  • chat-iconChat
  • mail-iconEmail
  • sms-iconSMS

Languages

  • English
  • French
  • Spanish
  • German
  • Portuguese
  • Japanese
Multiple Communication Channels

Drive Engagement Across Multiple Communication Channels and Alerts

Conversica AI Assistants engage with your prospects and customers across multiple channels—Website Chat, Email, and SMS—throughout the customer journey. Your Marketing, Sales, and Customer Success teams can rely on real-time alerts via email or SMS notifications that provide updates on contact status, sending volume, open rates, bounces, as well as error conditions.

Access to Domain-Specific Skill and Conversation Library

Sitting on top of the Conversational AI platform, Conversica offers a rich skill and conversation library that is purpose-built for Marketing, Sales, and Customer Success use cases. With over 60 skills and 600 conversations, Conversica also offers a Conversation Editor to fine-tune conversations to meet business-specific needs and relevance in every conversation.

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Easily Fit Into Your Existing Technology Ecosystem

The Conversica's Conversational AI Platform supports over 50 integrations into the most popular MAP and CRM platforms and offers an open API for custom integration.

Monitor Your Performance With Powerful Dashboards and Reports

Measure performance of your customer lifecycle and monitor KPIs that matter to drive results. Conversica offers multiple dashboards and reports to view funnel performance whether you’re a manager or representative.

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Speed Time to Value

Speed Time to Value

No need to write a single line of code, write conversations from scratch, or build workflow logic into your platform. Already integrated into the Conversica platform, you can easily activate a Conversica AI Assistant with business-specific skills and conversations in just a couple of weeks and trained and ready to engage with prospects and customers on day 1.

Security & Privacy

Conversica is committed to maintaining the trust of our customers, which is why we put such an emphasis on privacy and security. We always do our best to keep your information and the information of our customers’ customers safe and secure. Conversica is SOC 2 compliant and follows GDPR and CCPA data privacy regulations.

Security & Privacy
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Built on the Five Pillars of Intelligence

What makes a Conversica AI Assistant truly smart and human-like is that our Conversational AI platform is built on the 5 Pillars of Intelligence: Perceive, Understand, Decide, Act, and Learn.

See What Conversica AI Assistants Can Do For You

Are you ready to identify hot leads faster, earlier in the sales cycle? Looking to retain and grow your customer base? Get a demo to learn how adding a Conversica AI Assistant to your team increases capacity, drives higher engagement rates, and ultimately generates more revenue for your business.