eBook: Customer Success, It’s Your Time to Shine

eBook: Customer Success, It’s Your Time to Shine

eBook: Customer Success, It’s Your Time to ShineIn today’s recovering economy, Customer Success teams are in the spotlight. These teams are tasked with retaining and expanding revenue from existing customers. But with high customer-to-account-manager ratios, it is...
eBook: Rise of the Digital Sales Force

eBook: Rise of the Digital Sales Force

eBook: Rise of the Digital Sales ForceThe way buyers and sellers interact is changing rapidly. Field Sales, for example, are now the new Inside Sales; operating completely as a remote, online sales force. Digitally enabling the buyer's journey went from a ‘nice to...