451 Research: AI-Powered Conversation Automation is a Must-Have

The companies leading the way in the digital transformation are two times as likely to invest in Digital Assistants and Conversation Automation technology compared to their digitally-delayed counterparts.

Once-aspirational views of innovative and immersive digital experiences have quickly transitioned into requirements for B2B employees, customers and partners. This is especially true, now that B2B organizations face rising customer expectations for less friction, which can be achieved using conversational technology for one-to-one personalized engagement.

451 Research’s infographic reveals the trends driving adoption of Conversational AI technology and why businesses need to act fast to adopt advanced Digital Assistants now.

451 Research: AI-Powered Conversation Automation is a Must-Have

451 Research: AI-Powered Conversation Automation is a Must-Have

Download the Infographic