Report: 451 Research Report: Augmenting Customer Success with Intelligent Virtual Assistants

Customer Success teams help establish healthy relationships with customers, which in turn results in revenue. This requires building trusted, valued relationships with customers and delivering on the promise given during their initial investment.

But when Customer Success teams struggle with high customer-to-account-manager ratios, opportunities to proactively assist and drive customer health becomes difficult.

Check out this Business Impact brief from 451 Research, a part of S&P Global, to read about:

  • How Customer Success teams can leverage Intelligent Virtual Assistants to accelerate revenue growth and reduce operating costs,
  • How Customer Success teams benefit from greater persistence and scalability using an Intelligent Virtual Assistant,
  • And how an “augmented workforce” can simultaneously benefit Customer Success teams and the customers they serve.
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451 Research Report: Augmenting Sales with Intelligent Virtual Assistants

Report: 451 Research Report: Augmenting Customer Success with Intelligent Virtual Assistants

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