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SPORTS, MEDIA & ENTERTAINMENT

Delight Fans With A Personal Ticket Concierge

Use the power of AI to deliver each fan or member a personal engagement, human enough to motivate & persuade them to buy more.

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We’ve got fans of our own:
Conversica Value

Supercharge Fan Enagement and Unlock HIdden Opportunities

A Personal Touch Every Time

Human-like 1-on-1 dialog designed to increase loyalty and uncover opportunities across the entire fan base.

Forge a Long-Term Relationship

An AI-powered concierge that knows their preferences, keeps them in the know and provides tailored offers to boost LTV.

Any Time, Any Device

Adapt to fans preferences and dynamically shift between email, SMS and Chat & 9 different languages.

Never Miss an Opportunity

Automatically engage with persistence to ensure no interest goes untouched or unnoticed.

Turn Interest Into Fans and Members

Revenue Digital AssistantsTM

  • Kick off a conversation with every lead, guaging interest and answering questions so when their passed to a rep their ready to close.
  • Target potential fan & member groups with tailored offers to warm them up and get that initial purchase.
  • Keep the dialog going with former buyers making them aware of upcoming events and offers to entice them back.
Explore RDAs for Marketing

Their Skills & Expertise Include

Generate Ticket Interest

Cultivate New Prospects

Reactivate Dormant Fans

Handraiser Icon

Winback Former Buyers

Increase Loyalty and Expand Customer Lifetime Value

Revenue Digital AssistantsTM

  • Use what you know about fans to customize conversations that motivate upgrades and repeat purchases.
  • Offload the majority of renewals activities to your trusted digital team member, freeing reps to covert & upsell.
  • Keep a pulse on fan & member satisfaction, collecting feedback and encouraging sharing of their experiences.
Explore RDAs for Customer Success

Their Skills & Expertise Include

Upgrade Tickets

Cross-sell Other Events

Renew Ticket Holders

Collecting Member Feedback

Eliminate Capacity Constraints

Revenue Digital AssistantsTM

  • Add an RDA to take on the routine & tedious tasks, doing them more consistently & with more energy than they are done today.
  • Painless set up that scales easily to provide the most tailored and meaningful conversations with every fan & member.
  • Touch everyone in the language and the channel they desire, engaging reps only for the hottest leads.
Explore Our Platform

Their Skills & Expertise Include

Omni Channel Multi Language Image

Multi Channel and Language

Answer Common Questions

Use Fan Insights in Outreach

Pre-trained Ready Day 1

See how the LA Galaxy’s RDA doubled their revenue in the midst of early pandemic restrictions.
Read the Case Study
Read the Case Study
The Conversica Difference

Want Results? The Platform Matters

The value of an AI-powered digital assistant is directly correlated to their ability to be authentic and act autonomously with the least amount of intervention and investment by your team. Maximize ROI with Conversica

Powerfully Human Experience - No Expertise Required

Trained to have standard conversations and smart enough to respond to non-standard requests.

A series of two-way interactions that assist contacts in their journey while driving the desired outcome.

Uses data & insights from multiple sources to dynamically segment & construct relevant dialog.

Set up & maintenance is turn-key with 700+ conversations that are customized in just minutes.

Extensive Time Investment - Limited Impact

Leans on humans to respond to anything out of the ordinary, derailing the conversation

Reacts to the initial engagement with a predefined response and then abandons the exchange

Segmentation & personalization is limited by the capacity to create conversations from scratch

Significant time investment (more than your nurture campaigns) for each conversation you deploy

Customer Testimonials

See what other Marketing leaders are saying about Conversica

As soon as we hit go, we had people responding as hot leads within the hour. We had opportunity value that we didn’t even know was there, just by having [our assistant] do some outreach on those existing leads.
Kerry TriversVice President, Marketing, Hexagon
11days
to ARR Payback

Hexagon uncovered $67 in pipeline for every $1 invested in Conversica.

Read the Story
As a result of Conversica, we’ve been able to touch nearly every inquiry that comes into the business. And that’s uncovering incremental, high-quality leads to support the Sales team. We are making rapid and thorough first contact, and we are doing it at scale.
Byron O’DellHead of Corporate Marketing and Executive Director, IHS Markit
49x
ROI

IHS Markit uses RDAs across the lifecycle to unlock and accelerate opportunities.

Conversica AI Client: IHS Markit LogoRead the Case Study
RESOURCES

Pump Up Your Pipeline

Conversation Automation for Telecom Datasheet
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Powerfully Human answers
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Ready to Meet Your Next Rookie of the Year?
Give us 15 minutes and we’ll show you how to change the game. Schedule a live demo to see a Revenue Digital Assistant in action.
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