Customers want a human touch, but your team can’t pull it off at scale. Close the gap with Revenue Digital Assistants™ that deliver the one-to-one experience with one-to-infinity capacity.
Personalized two-way conversations to influence and persuade leads, prospects and customers
Supports over 60 different use cases and responds to common questions autonomously
Carries the conversation from channel to channel and across languages to meet customer needs
Keeps up with the turns of conversation to drive your specified outcome—no intervention needed
Every interaction counts. If your responses are robotic, fail to answer questions adequately, or can’t deliver on a request, customer experience suffers.
Conversica: Powerfully Human - Dynamic & Adaptable
The only solution to use both NLU & NLG to hold truly human-like, dynamic and meaningful conversations
Uses the power of AI to understand intent, generate responses and identify appropriate answers
Understands free-form responses, dynamically generates tailored messages and takes action by itself
More than a point-in-time engagement, RDAs build rapport across the customer journey
Other Solutions: Frustrating Experience - Scripted & Robotic
Relies on pick lists and scripts that force contacts down a predefined journey
Understands basic sentiment, just enough to ensure contacts stay on the scripted path
Simple requests require intervention, slowing the engagement or abandoning the exchange
Designed to accomplish what the client wants, not the customer, leading to a unsatisfying experience
This car dealership uses RDAs to book more service appointments.
Hexagon sees $67 in pipeline for every $1 invested in Conversica
The Yankees use Conversica to connect with fans and sell tickets.
Meet Jenna, one of our Revenue Digital Assistants™ for Telecommunication Sales
It’s graduation day and ChadGPT is putting his training to good use…g̶e̶n̶e̶r̶a̶t̶i̶n̶g̶ WRITING a totally self-authored, 100% original speech like the world has never heard before.
Much of the world became aware of generative AI and large language models with the release of Dall-E and ChatGPT last year, but Conversica CEO Jim Kaskade has known about the technology since 2019.