Customers want a human touch, but your team can’t pull it off at scale. Close the gap with Revenue Digital Assistants™ that deliver the one-to-one experience with one-to-infinity capacity.
Personalized two-way conversations to influence and persuade leads, prospects and customers
Supports over 60 different use cases and responds to common questions autonomously
Carries the conversation from channel to channel and across languages to meet customer needs
Keeps up with the turns of conversation to drive your specified outcome—no intervention needed
Every interaction counts. If your responses are robotic, fail to answer questions adequately, or can’t deliver on a request, customer experience suffers.
Conversica: Powerfully Human - Dynamic & Adaptable
The only solution to use both NLU & NLG to hold truly human-like, dynamic and meaningful conversations
Uses the power of AI to understand intent, generate responses and identify appropriate answers
Understands free-form responses, dynamically generates tailored messages and takes action by itself
More than a point-in-time engagement, RDAs build rapport across the customer journey
Other Solutions: Frustrating Experience - Scripted & Robotic
Relies on pick lists and scripts that force contacts down a predefined journey
Understands basic sentiment, just enough to ensure contacts stay on the scripted path
Simple requests require intervention, slowing the engagement or abandoning the exchange
Designed to accomplish what the client wants, not the customer, leading to a unsatisfying experience
This car dealership uses RDAs to book more service appointments.
Hexagon sees $67 in pipeline for every $1 invested in Conversica
The Yankees use Conversica to connect with fans and sell tickets.
The Conversica Conversation Index is the industry’s first benchmark report examining the performance of Generative AI-powered conversations for business use, with detailed insights and trends for buyer responsiveness to Conversica Revenue Digital Assistants across use cases, industries, and geographic regions.
Conversica CEO Jim Kaskade joins ABC7 Bay Area News anchor Kumasi Aaron to talk about the booming Generative AI industry, AI ethics and risk management for businesses looking to leverage the technology.
ABC 7 News anchor Reggie Aqui talks about chatbots, ChatGPT, and the future of customer experience with Conversica CEO Jim Kaskade.