Conversica named a Leader in The Forrester Wave™: Conversation Automation Solutions for B2B, Q1 2024
PRODUCT

Conversation Automation Software for Revenue Teams

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Conversica Overview Video
The Conversica Difference
Drive Opportunity Proactively with AI Conversations
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Anytime, Anywhere: Conversations that Convert
Tailored two-way conversations conducted across email, SMS and chat in the contact’s language of choice
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Prebuilt and Trained - No Experience Needed
1k+ conversations optimized for speed to market without sacrificing performance
Powerfully Human®️ Execution
Smart enough to seek out and fill the ‘conversation gaps’ in your funnel, delivering the right message at the right time
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As soon as we hit go, we had people responding as hot leads within the hour. We had opportunity value that we didn’t even know was there, just by having [our assistant] do some outreach on those existing leads.
- Kerry Trivers, Vice President, Marketing
Software Components

Your AI-Powered Conversion Engine

Revenue Digital Assistants™ Do the Work

Informed by a unique blend of enterprise-class, self-learning AI models derived from 1B+ real-world interactions, RDAs act as autonomous digital team members. Two-way, tailored dialog drives your leads, prospects and customers toward your business objectives, uncovering every opportunity.
  • Powerful enough to hold meaningful two-way conversations in real-time across the entire customer lifecycle for faster conversions and more revenue
  • Smart enough to seek out and fill the ‘conversation gaps’ in your funnel, delivering the right message at the right time to achieve your business objectives
  • Connect to your tech stack to leverage all insights available and trigger appropriate conversations via standard business processes
Conversica Revenue Digital Assistants engage each inbound lead confirming interest and validating fit so the sales rep doesn't have too

Specialty Skills for a Wide Range of Use Cases

Arm your AI-powered assistants with skills designed to target every portion of your funnel with precision, from target account outreach to customer advocacy. Convert leads faster, nurture interest and grow existing accounts with targeted skills for your Revenue Digital Assistant.
  • Capitalize on inbound interest: Immediately respond to all inbound interest with authentic, two-way conversations designed to qualify, nurture and convert leads quickly
  • Turn outbound into inbound: Stop reps from spending precious time on cold outreach. RDAs do the hard work of gauging interest, pre-qualifying and scheduling meetings for your Sales team.
  • Retain & grow current customers: Use what you know about existing accounts to automatically trigger communication designed to improve health, kick off renewals and offer tailored upgrades & additions
Conversica Revenue Digital Assistants support a contacts journey from initial interest all the way through advocacy

Automated Conversations Informed by Data & Insights

Efficiently segment, route, tailor & personalize each two-way communication at scale for a truly human-like experience. Trigger the right conversation at the right time with automated routing based on contact actions and insights, and tailor each dynamically-generated message with data from your tech stack.
  • Out-of-the-box integrations with a variety of CRM, MAP and Customer Success platforms and robust API for automated workflows and two-way data enrichment
  • Vast library of prebuilt conversations are easily customizable with a variable-based structure and can be up and running in days, not months
  • Seamless handoff to human team members with automatic alerts, interaction history in your system of record and proactive follow-up to ensure nothing slips through the cracks
See a Revenue Digital Assistant in Action
Request a Demo
How It Works
Take Total Control of Your Funnel
It’s simple. Provide the guidance on who to target and your goals for the engagement and Conversica does the rest, delivering conversation-qualified contacts ready to take the next step
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Identify Your Objective and Who You Want to Target
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Select the conversation, outcome & target profile for the Revenue Digital Assistant to complete on your behalf
2
Gather Insights & Dynamically Route Contacts
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Conversica collects contact & account insights from multiple sources, directing each contact to the right conversation and personalizing each exchange
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Starts Personalized and Persistent Conversation
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Revenue Digital Assistants initiate human-like outreach with persistence, reaching out 7-12 times, with human-like variability
4
When Contact Responds - Interpret, Respond and Alert
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AI is used at every step to understand, take action & dynamically generate a meaningful exchange that delivers results
5
No Response? We Try a Different Tack
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Conversica automatically places the contact into another conversation with different value props and CTAs
1
Identify Your Objective and Who You Want to Target
arrow
Select the conversation, outcome & target profile for the Revenue Digital Assistant to complete on your behalf

Pick from 1K+ prebuilt and trained conversations

Conversica has over 700 prebuilt and trained conversations ready to deploy
2
Gather Insights & Dynamically Route Contacts
arrow
Conversica collects contact & account insights from multiple sources, directing each contact to the right conversation and personalizing each exchange

Hyper-segmentation is easy & scalable with Conversica

Conversica Dynamically Routes Contacts Based on variables, attributes and triggers Image
3
Starts Personalized and Persistent Conversation
arrow
Revenue Digital Assistants initiate human-like outreach with persistence, reaching out 7-12 times, with human-like variability

Authentic & relevant to break through the clutter

Conversica Variable Based Conversation Editor allows clients to define the business variables once that are used to dynamically generate hundreds of variations in each of the exchanges
4
When Contact Responds - Interpret, Respond and Alert
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AI is used at every step to understand, take action & dynamically generate a meaningful exchange that delivers results

Over 50 models used to understand & dynamic response to each exchange

Multi-Turn conversation that understand intents, alerts agents and takes action autonomously image
5
No Response? We Try a Different Tack
arrow
Conversica automatically places the contact into another conversation with different value props and CTAs

Change the message to find what attracts a response

Proactively Try a Different tact and kick of a new conversation image

Pick from 1K+ prebuilt and trained conversations

Conversica has over 700 prebuilt and trained conversations ready to deploy

Hyper-segmentation is easy & scalable with Conversica

Conversica Dynamically Routes Contacts Based on variables, attributes and triggers Image

Authentic & relevant to break through the clutter

Conversica Variable Based Conversation Editor allows clients to define the business variables once that are used to dynamically generate hundreds of variations in each of the exchanges

Over 50 models used to understand & dynamic response to each exchange

Multi-Turn conversation that understand intents, alerts agents and takes action autonomously image

Change the message to find what attracts a response

Proactively Try a Different tact and kick of a new conversation image
Powered by the industry’s most advanced Conversational AI platform
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