Is your revenue team ready for what's next?
As organizations embark on the journey to incorporate Generative AI into their operations, their concerns are not limited to user experience alone. Security, privacy, data regulations and robust governance rank high among their priorities. They aim to unlock the transformative power of Generative AI while adeptly managing potential risks.
The pivotal question facing businesses is whether to construct their own large language models, maintain granular control or partner with a trusted, enterprise-ready solution like Conversica.
Any enterprise-grade Generative AI solution needs to satisfy several crucial requirements, especially if the AI is going to interact directly with customers versus simply enabling human-to-human interactions:
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However, the reluctance or inability to adopt these best practices could lead to several potential pitfalls, ultimately creating more liability than benefit:
Therefore, robust AI governance is not merely an option but an absolute necessity for any organization seeking to harness the full power of Generative AI responsibly and effectively.
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