Conversica named a Leader in The Forrester Wave™: Conversation Automation Solutions for B2B, Q1 2024

56 Reasons G2 Users Love Conversica


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Artificial IntelligenceBrand Experience
Published 12/27/23
2 minutes read

With just a few days left of 2023, we’d like to take a moment to thank our amazing customers for the fantastic feedback they’ve given us this year. Throughout the year, reviews from our users have helped us earn 56 G2 badges—including 16 new badges in the Winter report.

G2’s user-oriented reviews and reports have helped those in the market for new software select best-of-class options and make intelligent comparisons between competing products for a decade. In that time, Conversica has become a major competitor to traditional review and analyst sources. In particular, G2’s Grid® Reports are now highly respected alongside Gartner’s Magic Quadrant as a quality source of information about individual software products and software suites.

The power of G2’s reviews alongside traditional review and analyst sources is that G2 curates software reviews directly from user reviews and feedback—a key piece in the puzzle of determining how a solution will work day-to-day, in the real world.

“This is the future—embrace it”

For us, the most gratifying element of G2’s review platform is being able to read our users’ unvarnished, no-strings-attached feedback that confirms we’re achieving our mission to help revenue teams focus more on the hard work of closing deals and spend less time on chasing them.

To help companies communicate excellence in their individual areas of expertise, G2 issues badges—a straightforward, visual cue for how a company’s solutions stack up against their competitors. In addition to the 40 badges we earned in G2’s spring, summer and fall lists, we earned another 16 badges in the Winter Report:

  1. Leader in the Grid® Report for Intelligent Virtual Assistants
  2. Leader in the Grid® Report for AI Sales Assistant
  3. Leader in the Americas Regional Grid® Report for Intelligent Virtual Assistants
  4. Easiest Setup for Conversational Marketing
  5. Fastest Implementation for Enterprise Intelligent Virtual Assistants
  6. Highest User Adoption for Enterprise AI Sales Assistant
  7. Best Support for Enterprise AI Sales Assistant
  8. Leader for Small Business AI Sales Assistant
  9. High Performer for Americas Conversational Marketing
  10. High Performer for Americas AI Sales Assistant
  11. High Performer for Mid-Market Intelligent Virtual Assistants
  12. High Performer for Enterprise AI Sales Assistant
  13. High Performer for Enterprise Americas AI Sales Assistant
  14. High Performer for Small-Business Americas AI Sales Assistant
  15. Best Meets Requirements for Small-Business AI Sales Assistant
  16. Momentum Grid® Report for Intelligent Virtual Assistants

As we mentioned earlier, we believe that G2’s Grid® Reports in particular now form a critical source of information for software customers. That’s why we’re particularly excited to have earned a badge in three different Grid® Report categories: AI Sales Assistant, Intelligent Virtual Assistant and Conversational Marketing.

As we enter 2024, we’ll continue to look at feedback and reviews from every user of our Conversational AI platform to continue fine-tuning how we serve revenue teams. To our customers, you’ve set a high bar for us to maintain—a challenge we look forward to meeting.

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