Conversica named a Leader in The Forrester Wave™: Conversation Automation Solutions for B2B, Q1 2024

Conversica’s 7 New G2 Badges—And Why “The Grid” Is So Important


Conversica celebrates the badges we earn from our positive G2 reviews this year.
Conversica celebrates the badges we earn from our positive G2 reviews this year.
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Artificial IntelligenceConversica
Published 12/26/22
2 minutes read

As 2022 draws to a close, we’d like to take a moment to thank our awesome user base for the fantastic feedback we’ve received from them this year. Throughout 2022, reviews from our users have helped us earn 34 G2 badges—including seven new badges we’re announcing from G2’s winter reports.

G2’s user-oriented reviews and reports have helped those in the market for new software select best-of-class options and make intelligent comparisons between competing products for a decade. In that time, Conversica has become a major competitor to traditional review and analyst sources. In particular, G2’s Grid reports are now highly respected alongside Gartner’s Magic Quadrant as a quality source of information about individual software products and software suites.

The power of G2’s reviews alongside traditional review and analyst sources is that G2 curates software reviews directly from user reviews and feedback—a key piece in the puzzle of determining how a solution will work day-to-day, in the real world.

“This is the future—embrace it”

For us, the most gratifying element of G2’s review platform is being able to read our users’ unsolicited, no-strings-attached feedback that confirms we’re achieving our mission to help revenue teams focus more on the hard work of closing deals and spend less time on chasing them.

To help companies communicate excellence in their individual areas of expertise, G2 issues badges—a straightforward, visual cue for how a company’s solutions stack up against their competitors. In addition to the 27 badges we earned in G2’s spring, summer, and fall, we earned another 7 badges in G2’s winter reports:

  1.   Grid® for Conversational Marketing Software
  2.   Conversational Marketing Usability Index
  3.   Conversational Marketing Relationship Index
  4.   Intelligent Virtual Assistants Implementation Index: Mid-Market
  5.   Intelligent Virtual Assistants Relationship Index: Mid-Market
  6.   Intelligent Virtual Assistants Usability Index: Mid-Market
  7.   Small-Business Grid® for Intelligent Virtual Assistants Software

As we mentioned earlier, it’s our belief that G2’s Grid reports in particular now form a critical source of information for software customers. That’s why we’re particularly excited to have earned a badge in G2’s Grid for Conversational Marketing Software—the first time we’ve been included in this report.

As we enter 2023, we’ll continue to look at feedback and reviews from every user of our Conversational AI platform to continue to fine-tune how we’re serving sales organizations. To our customers, you’ve set us a high bar to maintain—a challenge we look forward to meeting.

Want all the latest on Conversica and our Revenue Digital Assistants™? Explore our news and announcements.

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