Conversica was recently named among the best Salesforce apps by Cybernews, a research-based online publication that offers tech and cybersecurity news and analysis. The Cybernews team researched thousands of Salesforce apps and add-ons to come up with a shortlist of must-have apps to boost conversion rates, automate marketing processes and improve customer satisfaction.
We’re honored to be #1 for our integration with Salesforce which uses AI technology to automate lead follow-up and engagement through personalized, two-way email conversations. Conversica Revenue Digital Assistants for Marketing, Sales, and Customer Success act as supportive digital team members that perform many of the necessary but time-consuming tasks that historically were done manually.
Our Revenue Digital Assistants engage leads and customers in two-way conversations to elicit genuine responses and drive contacts toward revenue-generating actions. Revenue Digital Assistants can also interpret the content and tone within the response and take the next required action. Hot leads or customers in need are immediately flagged, and Salesforce lead records are updated and noted in Chatter.
Conversica’s inclusion in Cybernews’ roundup adds to the company’s recent momentum. Earlier this quarter, Conversica was recognized as “A Strong Performer” in The Forrester New Wave™: Conversation Automation Solutions, Q3 2022 report, and prior the company announced two new integrations with Gainsight and 6Sense.
For over a decade Conversica has developed and battle-tested tools to streamline workflow without sacrificing customer experience. Conversica Revenue Digital Assistants have processed over a billion interactions across multiple digital communication channels and languages interacting with prospects, customers, or partners with the ability to decide the next best action across the Marketing, Sales, and Customer Success tech stack.
For more about the Conversica-Salesforce Integration, check out our Data Sheet.