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What your virtual sales assistant does

Your virtual sales assistant is a friendly customer service rep who identifies opportunities for sales and ensures your company responds to every Internet lead. Because AI messages appear to come from a real person, the engagement rate is very high – typically 50 percent. Your virtual sales assistant can get the best phone number, the best time to call, purchase criteria and sales feedback.

Engages the customer

Typically, more than 50 percent of all leads reply to the friendly, human-like virtual sales assistant

Keeps leads engaged

Your virtual sales assistant emails interact with the lead and alerts you when they show intent to buy

Graceful handoff

Your virtual sales assistant schedules an appointment, so when your sales rep calls, the lead is expecting the call

Relentless follow-up

Pleasantly persistent, your virtual sales assistant ensures your sales team receives qualified leads that are ready to purchase

Re-engage old leads

Find sales opportunities among stale leads. Nearly 60 percent of leads are still in market

Cross sell

Sell other products and gather feedback on satisfaction from customers

A good thing about Conversica is that we actually get in touch with the customers through her. Sometimes customers avoid our phone calls but Conversica is able to get responses and the right contact information. Lupe Gonzales, BDC Manager, Alhambra Nissan

Your virtual sales assistant is friendly and persistent

Your virtual sales assistant engage the customer as soon as the lead arrives

Typically, more than 50 percent of all leads reply to the virtual sales assistant. The virtual sales assistant emails back and forth with the lead, nurturing each one and alerting your sales staff when interest changes to intent to buy.

Your virtual sales assistant find which leads want a call and gets the best number

Your virtual sales assistant identifies the leads that are ready to engage in the sales process and gets the best phone number and best time for a salesperson to call. About 50 percent of leads provide the virtual sales assistant with an additional phone number, usually a cell phone. Most importantly, when your sales staff calls, the lead will be expecting their call.

Your virtual sales assistant engage stale leads and cross-sell

Your virtual sales assistant can also find new sales opportunities in stale leads, increasing sales and getting more value from your existing leads. Nearly 60 percent of leads our AI technology reengages are still in market. Your virtual sales assistant can also be used to cross-sell other products and gather feedback on customer satisfaction.

Optimize CRM marketing automation solutions

Your virtual sales assistant can be used to improve the quality of leads and better identify sales opportunities from leads created by demand generation campaigns with marketing automation tools such as Pardot, Marketo or Eloqua.

Additional Resources

  • Customize Your AssistantYour virtual sales assistant can be named to fit your organization, send emails that fit your brand, alert sales reps about sales opportunities according to your workflow, integrate with customer relationship management (CRM) applications and work hand-in-hand with marketing automation systems.

  • Putting Your Conversica Automated Sales Assistant to Work: Where to Start?Discover the many ways in which your Conversica Automated Sales Assistant can hand your sales reps far more opportunities and boost their closed deals.

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