Conversica named a Leader in The Forrester Wave™: Conversation Automation Solutions for B2B, Q1 2024

Conversica Raises $31 Million Series C Funding to Fuel Conversation Automation for Business


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Published 10/30/18
2 minutes read

We’re excited to announce that Conversica just won another round of funding. This time, we’ve secured the largest Series C round ever for a Conversational AI/Conversation Automation company: $31 million!

Our current investor Providence Strategic Growth Capital Partners L.L.C. (PSG), an affiliate of Providence Equity Partners, led the round with participation from our other existing investors Toba Capital and Kennet Partners, and we welcome two new investors CIBC and Savano Capital Partners. This funding round follows $34 million we raised in our Series B round and $22 million we received in our Series A round.

With the Series C funding we just received, we plan to:

  • Continue enhancing our award-winning and patented Conversational AI platform and suite of Revenue Digital Assistants™
  • Grow our Marketing and Sales efforts
  • Expand our footprint globally
  • Selectively consider additional acquisitions

We would like to thank our loyal customers who have entrusted us with their hard-earned time and money and have believed in our vision of leveraging Conversational AI and Conversation Automation for Sales and Marketing. With this Series C funding, we will fund our global Sales and Marketing expansion, as well as continue development on our award-winning technology platform, for which we were recently awarded first U.S. patent.

Conversica continues to define what it means to deliver breakthrough customer success and business growth in the Conversational AI and Conversation Automation categories. Our market traction and performance are why our current investors have doubled down on Conversica with this Series C funding, a resounding endorsement of the hard work of the hundreds of Conversica employees working hard to deliver great products and services to our customers around the world.

We believe even more strongly today in the power of AI to deliver an improved customer experience and to free humans from the routine work that limits us from reaching our full potential. We’re thrilled that our investors share this same vision and have reaffirmed their commitment to the company’s success. Our Revenue Digital Assistants have now touched more than 70 million people, equivalent to a quarter of the U.S. population.

Our Revenue Digital Assistants are able to conduct human-like conversations and take actions by themselves. Our team has been working hard to realize their vision of workers and their Revenue Digital Assistants working together to accomplish real business objectives, and for our customers to both be more financially successful and enjoy their jobs more.

Having created and defined the Conversational AI category eight years ago, Conversica is distinguished by its innovative natural language processing and natural language generation technology; its extensive conversational data set and deep data science expertise; its deep domain expertise in process automation and integration; and its diverse global customer base of more than 1,000 forward-acting organizations, including Box, Chrysler, Snowflake Computing, CenturyLink, the Sacramento Kings, Gainsight, LeasePlan, Textron, and Epson.

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