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Category Archives: Artificial Intelligence

The Rise of AI Tools: Verticals to Watch, Part 3

In our previous post, we discussed how finance, insurance, and security companies are using AI to improve employee productivity and catch the bad guys before they commit a crime. In this post, part three of five, we’ll see how teachers are using AI to customize lesson plans, how media companies are harnessing AI for curating and creating content, and how e-commerce is using AI to make our lives easier.

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How Conversica engages prospects to identify interest

In the series titled “Sales Tech Game Changers,” Smart Selling Tools founder, Nancy Nardin, asks sales tech executives to describe how their solution can change a sales organization in a significant way. The following interview features Conversica’s VP of Sales, Erroin Martin, on what makes Conversica’s AI technology invaluable for sales teams.

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The Rise of AI Tools: Verticals to Watch, Part 2

In part 1 of this series, we shared some ways industries such as healthcare and automotive are beginning to use artificial intelligence (AI). We also looked at the Internet of Things (IoT) and how AI will continue to improve the user experience of products such as wearables and smart devices (for example, Google Home).

It may be easy to understand the potential for artificial intelligence to improve how doctors diagnose diseases, and we’ve all seen plenty of news about smart cars and smart homes. But even traditional industries, such as finance and insurance, are starting to explore how they might benefit from AI. In this post, we’ll review some of the benefits AI has to offer these industries. We’ll also take a look at how AI is being used to protect us online and in the real world.

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Using AI to find new customers

There are dozens of lead scoring and qualification tools to help sales teams optimize their process. But it’s not an exact science – each company has their own methodology for determining if the point of contact fits your buyer persona, has a real need for your solution, or has the authority to pull the trigger on a purchasing decision. Even with these tools, and a 100-plus sales team, managing inbound leads can be difficult to do.

This was the case for Snowflake Computing, a cloud-based, data warehousing firm based in San Mateo, California. In an article featured in the Wall Street Journal, Snowflake turned to conversational AI provider, Conversica, to automate key stages of lead follow-up and engagement of potential buyers.

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Conversational AI: What we’ve learned from millions of AI conversations

Join us for the Artificial Intelligence Conference on April 29-May 2, 2018, at the New York Hilton Midtown. This four-day event is a great opportunity for business leaders to discover the latest breakthroughs in AI technology, learn how the world’s most innovative companies are using AI, and gain knowledge on how to implement their successes in your products and enterprise.

Conversica’s Chief Scientist, Dr. Sid Reddy, will be a featured speaker at this premier event, presenting Conversational AI: What we’ve learned from millions of AI conversations from thousands of customers. 

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Personalization Webinar

Personalization and Performance Webinar: How much revenue are you losing due to slow, infrequent and impersonal follow-up?

In our recent webinar, CEO of Metadata, Gil Allouche, and Head of Product Marketing at Conversica, Gary Gerber, discussed personalization and performance in lead follow-up. Why is it so important? Are companies losing revenue when they don’t personalize their outreach efforts? The short answer, is yes.

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The Rise of AI Tools: Verticals to Watch, Part 1

If you’re considering investing in AI this year, you’re not alone. Artificial Intelligence presents an exciting opportunity for growth and innovation across a number of different industries. Startups developing AI systems have increased 14x since 2000, and AI jobs have grown by 4.5x since 2013. Although many individuals think that AI will take people’s jobs, research firms like McKinsey estimate that widespread adoption of AI could actually create between 80-200 million jobs in industries from healthcare to IT.

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Conversica at Slush Tokyo

Earlier last month, Conversica took part at Slush Tokyo, one of Japan’s largest startup and tech conferences. With more than 600 startups and 6,000 founders, investors, media, and students in attendance, this was a great opportunity to learn and share ideas on topics such as Conversational AI and some of the challenges facing consumers today as AI becomes more pervasive in various facets of work and home life.

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Persistence Webinar: How many potential leads are lost due to insufficient lead follow-up?

Last week, we held our second webinar in the series that explored the 4Ps of sales effectiveness – Promptness, Persistence, Personalization, and Performance. Derek Grant, VP of Commercial Sales at Salesloft, and Erroin Martin, VP of Sales at Conversica, discussed “Persistence: How many potential leads are lost due to insufficient follow-up?” What do researchers in the field have to say about the optimal number of touches?

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Will AI Software Take My Sales Job?

In the past decade, artificial intelligence has taken some amazing strides. This technology has been successfully implemented in a wide variety of use cases. Yet, it still gets a bad rap—many people hear the term “AI” and immediately think of HAL, the computer that couldn’t be controlled by its human users in the film, 2001: A Space Odyssey.

Another common fear regarding AI is that computers are going to steal jobs. As AI makes inroads into sales and marketing, those fears grow. However, salespeople should stop worrying—AI isn’t going to take away their jobs. Instead, it will help them work more efficiently and effectively. Read on to learn how AI helps, rather than harms, salespeople.

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Thanks @insidertrends for including us in your list of 50 ways retailers are putting #AI into action. #martechhttps://t.co/EQ08vnTSi1

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Schools need to follow up with every prospective student inquiry to provide assistance and build valuable relations… https://t.co/D5eg3WuTEG

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.@CalODonnabhain says AI is being used by companies to create a whole new set of target customers that sometimes th… https://t.co/pNIIZ4fGQx

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When job requirements exceed human capability, it makes sense to look to technology for solutions, says… https://t.co/1fJU4c8H4a

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#FollowFriday Thanks @thatcurtis @BosparPR @IlanaShapiro! You're top engaged members this week :)

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