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Category Archives: Conversica

AI Tools that Generate More Revenue

Giving your sales team more leads doesn’t necessarily mean they will close more deals. Aptitude and attitude aside, you can’t expect your team to generate more revenue without having insight into opportunities and time and energy to bring it to fruition.

How can you generate revenue at scale? Read on to learn what AI can do to help your sales team run like a well-oiled machine.

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Complying with the GDPR

Conversica’s Support for Our Customers’ Compliance with the GDPR

In our previous post related to Conversica and GDPR, we explained that in GDPR terms, Conversica is a “data processor” and our customers are typically “data controllers”. We outlined the steps we have been taking as a processor to make it easier for our customers, as controllers, to achieve compliance with their obligations under the General Data Protection Regulation (aka the “GDPR”).

In this post, we want to share updates on those activities.

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The State of Lead Follow-up - Education

Lead Follow-Up in the Education Industry

Higher education institutions rely heavily on lead generation tactics to recruit the right students to their schools. Part of the recruitment process is providing a positive and engaging experience, starting the moment a lead initiates contact with the school.

In this Sales Effectiveness Report, we take a closer look into lead follow-up efforts in the education industry. Are educational institutions promptly responding to lead inquiries with personalized answers? Or following up with each lead to make sure they’re satisfied with the information they received?

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What Our Customers Say, Volume 5

What Our Customers Say, Vol. 5

What do our customers have to say about the Conversica solution? Check out recent reviews left by our current customers on app review sites such as Salesforce AppExchange, G2 Crowd, TrustRadius, and more.

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How Conversica engages prospects to identify interest

In the series titled “Sales Tech Game Changers,” Smart Selling Tools founder, Nancy Nardin, asks sales tech executives to describe how their solution can change a sales organization in a significant way. The following interview features Conversica’s VP of Sales, Erroin Martin, on what makes Conversica’s AI technology invaluable for sales teams.

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Using AI to find new customers

There are dozens of lead scoring and qualification tools to help sales teams optimize their process. But it’s not an exact science – each company has their own methodology for determining if the point of contact fits your buyer persona, has a real need for your solution, or has the authority to pull the trigger on a purchasing decision. Even with these tools, and a 100-plus sales team, managing inbound leads can be difficult to do.

This was the case for Snowflake Computing, a cloud-based, data warehousing firm based in San Mateo, California. In an article featured in the Wall Street Journal, Snowflake turned to conversational AI provider, Conversica, to automate key stages of lead follow-up and engagement of potential buyers.

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AI Conference Sid

Conversational AI: What we’ve learned from millions of AI conversations

Join us for the Artificial Intelligence Conference on April 29-May 2, 2018, at the New York Hilton Midtown. This four-day event is a great opportunity for business leaders to discover the latest breakthroughs in AI technology, learn how the world’s most innovative companies are using AI, and gain knowledge on how to implement their successes in your products and enterprise.

Conversica’s Chief Scientist, Dr. Sid Reddy, will be a featured speaker at this premier event, presenting Conversational AI: What we’ve learned from millions of AI conversations from thousands of customers. 

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The Evolution & Philosophy of Customer Success at Conversica

The Evolution & Philosophy of Customer Success at Conversica

Since the day I started the job, I’ve watched our Customer Success Team grow and take significant positive strides forward in our account management style. I’ve learned that the success of a customer is not solely dependent on the Customer Success Team. It’s a true team effort — everyone from the Sales Team, Operations Team, Engineering Team, etc., has a direct impact on our customer’s journey and success with the Conversica platform.

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Slush Tokyo blog banner

Conversica at Slush Tokyo

Earlier last month, Conversica took part at Slush Tokyo, one of Japan’s largest startup and tech conferences. With more than 600 startups and 6,000 founders, investors, media, and students in attendance, this was a great opportunity to learn and share ideas on topics such as Conversational AI and some of the challenges facing consumers today as AI becomes more pervasive in various facets of work and home life.

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2018 Top 10 Companies with Best Lead Response

2018 Top 10 Companies with Best Lead Response

When it comes to lead follow-up, there are two absolute truths: 1) faster is better and 2) it pays to be persistent. Insidesales.com recently published an article in which they share findings from their study of response times and lead follow-up persistence for almost 200 companies.

So who were the all-stars when it came to reaching out to their leads? Here are the top 10 companies with the best lead responses:

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Recent Tweets

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@OloriSupergal @insidertrends, thanks for recent engagements in the last week, happy to have you in my community as… https://t.co/XR7aZiWHtY

4 hours ago
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RT @appexchange: Learn how @lafilmschool generates over 620K leads with @MyConversica. Get the app: https://t.co/ezRk0Fuuv1 https://t.co/nl

4 hours ago
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Check out how @Microsoft is using #AI to boost #sales. Join our webinar on June 26th at 11am PT/2pm ET to learn mor… https://t.co/istFshyWzA

19 mins ago
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RT @DeepLearn007: The AI Tech Dominating In 2018 #AI #MachineLearning #DeepLearning #BigData #Fintech #Insurtech #Marketing #Datascience #M

3 hours ago
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Looking to get a better understanding of how your company can use #AI tools to increase leads and sales? @DG_Report… https://t.co/pHqWSwQMXr

3 hours ago